National Payments Corporation of India (NPCI) | Full Time
The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.
To learn more about our company please click on link AboutNPCI
Our Culture
TheNPCIWAY –OurGuidingPrinciples
At NPCI, we foster a culture of Inclusion, Innovation, and a High-Performance Workplace .
The NPCIWAY is not just a framework - it’s a shared commitment by every individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.
FiveTenetsoftheNPCIWAY
- ForwardThinkingMind-Set
- CustomerFirst
- LeadWith Purpose
- PassiontoDeliver
- AllSucceedTogether
Employee Perks and Benefits
Insurance&Wellness
- ComprehensiveCoverage :Medical,accidental,andlifeinsurance.
- Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.
- AnnualWellnessBouquet :Holisticwellbeingsupport
Family &Childcare
- ParentalLeave :Inclusivematernityandpaternityleave.
- Nanny at home Support: Assistance for Working Parents
Mobility&Lifestyle
- MobilityBenefits :Relocation,transfers,andtravelsupport.
- HomeLoanInterestSupport :Upto50%reimbursement*
- MobileReimbursement :Newhandsetevery2years.
- CarLease,SalaryAdvance,SubsidizedMeals.
- Reward&RecognitionProgram.
- TechnologyInnovation: PatentsandIPRightspolicy.
RetirementPlanning
- ProvidentFund(PF) and Gratuity Contributions .
Why Join Us
At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting‑edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.
Lead – Proposition Management (Transit)
Role: Product Manager – Transit
Location: Mumbai (Goregaon)
Experience: 5–8 Years of experience in Product Management, Payments, FinTech, Mobility, Transit, or Consulting
Qualification: MBA / BE / B.Tech or equivalent
Role Contour
- Own and drive the product roadmap for Transit payment solutions, including RuPay On-The-Go and related mobility payment products.
- Identify market opportunities, customer needs, and industry trends to define product enhancements and new solutions.
- Drive end-to-end product lifecycle management, from conceptualization and business case creation to launch and adoption.
- Collaborate with transit operators, banks, system integrators, AFC providers, and technology partners to expand product acceptance and usage.
- Ensure successful execution of product initiatives by coordinating with technology, certification, operations, risk, and business teams.
- Monitor product performance, business growth, and customer feedback to drive continuous improvements.
Key Accountabilities
- Develop and manage the Transit product roadmap aligned with business objectives and market requirements.
- Drive feature development, product enhancements, and innovation initiatives for Transit payment products.
- Work closely with banks, terminal vendors, AFC providers, card manufacturers, and payment ecosystem partners to enable product rollouts.
- Engage with certification, technology, and operations teams to ensure timely implementation and deployment of product features.
- Collaborate with transit operators to understand business challenges and provide appropriate payment and ticketing solutions.
- Identify and develop new use cases to enhance customer adoption and transaction volumes.
- Conduct market research and competitive benchmarking to identify product improvement opportunities.
- Prepare business cases, pricing models, and product propositions to support commercial growth.
- Track key product metrics, performance indicators, customer adoption, and revenue outcomes.
- Drive stakeholder engagement across internal and external ecosystems to ensure successful product delivery.
- Support business development teams in customer presentations, RFP responses, and solution discussions.
- Ensure compliance with regulatory, scheme, and operational requirements relevant to Transit products.
Skills & Competencies
- Product Management and Product Lifecycle Management
- Strong understanding of Digital Payments, Cards, and UPI Ecosystem
- Knowledge of Transit Payments, AFC Systems, NCMC, and Mobility Solutions
- Product Design, Innovation, and Solution Development
- Stakeholder and Ecosystem Management
- Business Analysis and Commercial Acumen
- Program and Project Management
- Data Analytics and Decision-Making Skills
- Problem Solving and Critical Thinking
- Effective Communication and Presentation Skills
- Customer-Centric Approach
- Cross-Functional Collaboration and Influencing Skills
Preferred Experience
- Experience in Payments, Cards, Transit, Mobility, FinTech, or Digital Commerce domains.
- Exposure to NCMC, Open Loop Transit Payments, EMV/RuPay Card Ecosystem, AFC Systems, or Public Transport Solutions.
- Experience in managing products involving multiple external stakeholders and technology integrations.
- Familiarity with certification processes, partner onboarding, and ecosystem enablement.