Product Manager - Retail Solutions

Idfc First Bank Limited; Mumbai; Vor Ort; INR 1.400.000 - 2.100.000; Vollzeit

Zusammenfassung

Idfc First Bank Limited is seeking a Product Manager for Retail Solutions in Mumbai to lead the development and enhancement of MSME-focused payment and collection solutions such as UPI, QR, POS, and virtual accounts. The role involves driving product innovation, digital integration, and customer-centric solutions to support MSME growth and operational efficiency.

You will manage campaigns, pricing, and customer journeys, collaborates with Digital Banking and IT teams, and ensure RBI compliance

Qualifikationen

• Graduate degree in any field.
• 7+ years of experience in product management or similar.

Aufgaben

• Drive development and enhancement of MSME-focused retail payment and collection solutions (UPI, QR, POS, Virtual Accounts, Escrow).
• Lead product features, pricing, and customer journeys for payment solutions.
• Collaborate with Digital Banking, IT, and Journey Teams to build seamless onboarding and transaction journeys.
• Drive adoption of payment features in mobile/internet banking for MSME customers with the digital team.

Ausbildung

Graduate degree

Jobbeschreibung

Job Requirements

Role/ Job Title : Product Manager - Retail Solutions

Business: Commercial Banking

Function/ Department: Retail Liabilities

Job Purpose :

To lead the development, enhancement, and management of MSME-focused retail payment and collection solutions such as UPI, QR, POS, Bulk Payments, Tax Payments, Virtual Accounts, and Escrow. The role involves driving product innovation, digital integration, and customer-centric solutions to support MSME growth and operational efficiency.

Key / Primary Responsibilities :

• '1. Drive campaigns and initiatives to increase payment and collection solutions penetration and usage
• 2. Develop product features, pricing models, and customer journeys for UPI, QR, POS, Virtual Accounts, Escrow, etc.
• 3. Collaborate with Digital Banking, IT, and Journey Teams to build seamless digital onboarding and transaction journeys.
• 4. Drive adoption of payment and collection features of mobile/internet banking for MSME customers with help of digital team
• 5. Ensure product compliance with RBI guidelines and internal risk frameworks.

Secondary Responsibilities :

• '1. Create sales toolkits, training modules, and marketing collaterals for frontline teams and support branches and relationship managers with product-specific solutions.
• 2. Partner with external vendors and fintechs for solution integration and co-innovation

Key Success Metrics:

• '1. Aoption and activation of digital payment solutions.
• 2. Compliance and audit scores
• 3. Success of new initiatives/new features

Qualifications:

Graduate Degree - any

Years of Experience:

7 year and above