Product Manager Sales Process Digitization

Talent Hired-the Job Store; Mumbai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Talent Hired-the Job Store is seeking a Product Manager to own the vision, roadmap, and execution for sales process digitization. You will map customer journeys, collaborate with Sales, Engineering, and leadership, and translate business needs into actionable features.

You will drive the product lifecycle from ideation to launch, using feedback and analytics to improve customer experience and business outcomes. Prior experience with CRM and workflow automation is a plus.

Qualifications

• 4 to 5+ years of Product Management experience in a tech-driven environment.
• Experience in Sales Digitization, CX, Sales Strategy, Digital Transformation, or Enterprise Platforms.
• Exposure to SaaS products, CRM platforms, workflow automation, or enterprise technology solutions.

Responsibilities

• Define and drive product vision, roadmap, and execution for sales process digitization initiatives.
• Understand and map end-to-end customer journeys to identify pain points and improvement opportunities.
• Work closely with Sales, Engineering, Customer Support, and Leadership teams to deliver impactful digital solutions.
• Translate business requirements into product features and user stories.
• Manage product lifecycle from ideation to launch and continuous improvement.
• Leverage customer feedback, analytics, and market insights to drive product decisions.
• Drive adoption of CRM, workflow automation, and digital enablement tools.
• Monitor product performance and recommend enhancements to improve customer experience and business outcomes.
• Collaborate with stakeholders to ensure successful execution of digital transformation initiatives.

Skills

Product Management

Sales Digitization

Customer Experience

Digital Transformation

Enterprise Platforms

Tools

CRM platforms

Workflow automation

SaaS products

Job description

Key Responsibilities

• Define and drive product vision, roadmap, and execution for sales process digitization initiatives.
• Understand and map end-to-end customer journeys to identify pain points and improvement opportunities.
• Work closely with Sales, Engineering, Customer Support, and Leadership teams to deliver impactful digital solutions.
• Translate business requirements into product features and user stories.
• Manage product lifecycle from ideation to launch and continuous improvement.
• Leverage customer feedback, analytics, and market insights to drive product decisions.
• Drive adoption of CRM, workflow automation, and digital enablement tools.
• Monitor product performance and recommend enhancements to improve customer experience and business outcomes.
• Collaborate with stakeholders to ensure successful execution of digital transformation initiatives.

Desired Candidate Profile

Experience

• 4 to 5+ years of Product Management experience in a technology-driven environment.
• Experience in Sales Digitization, Customer Experience (CX), Sales Strategy, Digital Transformation, or Enterprise Platforms.
• Exposure to SaaS products, CRM platforms, workflow automation, or enterprise technology solutions.