Product Manager

Manatal; Hyderabad; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Manatal is seeking a Product Owner in Hyderabad with 2-3 years of experience in requirement analysis and product marketing. The role involves driving product initiatives, collaborating with engineering and UI/UX teams, and ensuring customer success. Ideal candidates have robust experience with CRM platforms like Salesforce and Adobe, combined with strong communication skills. This position requires a keen analytical mindset and the ability to work effectively with cross-functional teams in a dynamic environment.

Qualifications

• 2 - 3 years experience in requirement analysis and product marketing.
• Experience with CRM platforms and digital experience launches.
• Excellent English communication and presentation skills.

Responsibilities

• Support product strategy, roadmap, and initiatives.
• Work closely with engineering teams for successful launch.
• Track usage and business success metrics.

Skills

CRM platforms experience

Negotiation skills

Data analysis

Presentation skills

Customer research

Education

Engineering or MBA degree

Tools

Adobe

Salesforce CRM

Oracle

Hubspot

Job description

• Support ideation, vision, strategy and roadmap for key marketing initiatives and projects.
• Drive product initiatives and ensure consistent execution of product lifecycle processes from concept to launch, to ensure maximum ROI and good adoption rates.
• Define and drive feature specification, work closely with engineering teams to deliver against the roadmap for your ownership area.
• Demonstrate an obsession for customer experience and inculcate a customer‑centric view within all aspects of product design and development.
• Work with internal and external partners to gather feedback, manage dependencies and find ways to mitigate risks.
• Moderate the rhythm of business activities within the team and across the org to ensure end‑to‑end success of initiatives.
• Ensure customer success for all customers, working closely with key stakeholders.
• Define, and track usage & business success metrics.

You will maintain key relationships with:

• Senior Product Managers & Product managers
• Heads of CRM and CRM managers
• External Martech Suppliers
• Engineering teams
• UI/UX teams
• Data engineers and analysts
• SW Architects & Tech Leads
• CRM Trainers
• CS Team leads

Qualifications:

• An engineering or an MBA degree with 2 - 3 years prior experience in requirement analysis, requirement design, product marketing, product planning and requirements engineering.
• Have experience of working with large scale CRM platforms such as Adobe, Salesforce CRM, Oracle, Optimove, PEGA, Hubspot etc. and launching digital experiences in the capacity of a functional product owner / consultant.
• Excellent understanding of CRM methodology (customer lifecycle model, player lifecycle management, data models etc), tool sets (Campaign orchestration, Test Vs Control measurement, Campaign insights) and native / social channels (email / SMS/ Push / DMP / Facebook / Snapchat).
• Proven experience in customer research, competitive analysis, product requirements, messaging, pricing, etc.
• Very good negotiation and people management skills ability to engage with Stakeholders (business / marketing / operations), engg teams (developers, architects, QA / Data analysts, business analysts) and motivate them to achieve product goals.
• Excellent English - written, verbal, and presentation skills, with an eye for quality and attention to detail.
• Top notch presentation skills ability to translate an idea into an opportunity, build a working narrative, emphasis on the key selling points, sketch functional flows, wireframing, mock ups, feature prototyping.
• Data driven understands key KPIs, presents derived insights and is happy crunching data sets.
• Proven ability to work effectively with international, cross-functional teams and to internalize new processes and developments in a highly dynamic industry.
• Good analytical, modelling and writing skills - convey the message in the shortest possible way to communicate information effectively to customers, managers, and technical staff.
• Interviewing skills - to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information.
• A broad and comprehensive technical understanding is required as well as a good understanding of product development processes and concepts (especially in an agile environment).