Product Manager-Business Loan

IDFC FIRST Bank; Mumbai; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

IDFC FIRST Bank is seeking a Product Manager – Business Loan in Mumbai. This role focuses on designing and optimizing credit policies, underwriting frameworks, and related processes to enable scalable growth while protecting risk controls.

You will collaborate with Credit, Risk, and Business teams to remove bottlenecks and improve customer experiences. The ideal candidate has a background in credit policy, underwriting, and product management, with exposure to business lending and program

Qualifications

• Graduation is required; MBA/PGDM preferred for advanced roles.
• Experience in credit policy, underwriting, risk management, and product/program management.
• Background in Business Lending or SME/commercial lending is desirable.

Responsibilities

• Design, review, and enhance Business Loan credit policies, eligibility frameworks, underwriting guidelines, and program structures.
• Evaluate industry trends, regulatory developments, and market practices to inform policy enhancements and product improvements.
• Drive new programs, surrogate models, and policy initiatives to grow portfolio and profitability.
• Lead periodic reviews to identify process gaps and improve end-to-end TAT across stakeholders.
• Conduct training sessions for Business, Credit, and Operations teams on updates and changes.

Skills

Credit Policy

Underwriting

Risk Management

Product Management

Program Management

Business Lending

Education

Graduation: Any graduate

Post-graduation: MBA/PGDM preferred

Job description

Job Requirements

Product Manager – Business Loan

Role/ Job Title: Product Manager – Business Loan

Function/ Department: Business Loan - Product & Program

Job Purpose

We are looking for a dynamic and result-oriented Product Manager – Business Loan to drive credit policy, process governance, and product enhancement initiatives across the Business Loan portfolio. The role will be responsible for designing, reviewing, and optimizing credit policies, underwriting frameworks, and operational processes to enable scalable business growth while maintaining portfolio quality and risk controls. The incumbent will work closely with Credit, Risk, Business teams to identify process bottlenecks, improve customer experience, reduce TAT, and implement best-in-class market practices.

Roles & Responsibilities

• Design, review, and enhance Business Loan credit policies, eligibility frameworks, underwriting guidelines, and program structures in line with business objectives and risk appetite.
• Evaluate industry trends, competitor offerings, regulatory developments, and market practices to recommend policy enhancements and product improvements.
• Drive introduction of new programs, surrogate models, and policy initiatives to improve portfolio growth, profitability, and customer acquisition.
• Lead periodic POD review calls to identify process gaps, facilitate issue resolution across stakeholders, and improve end-to-end TAT performance.
• Conduct regular training sessions and refresher programs for Business, Credit, and Operations teams on policy updates, product enhancements, and process changes.

Education Qualification

• Graduation: Any graduate
• Post-graduation: Any postgraduate (MBA/PGDM preferred)

Experience

• 2+ years of experience in Credit Policy, Underwriting, Risk Management, Product Management, Program Management, or Business Lending.
• Experience in Business Loans, SME/MSME Lending, Secured Business Loans, Machinery Finance, Working Capital, LAP, or Commercial Lending preferred.
• Strong understanding of credit assessment, underwriting frameworks, lending processes preferred.