ROLE SPECIFICATION
Role Title Assistant Product Manager Company Muthoot Fincorp Limited Function/Department Product Location Chennai
ROLE SUMMARY
The role leads end-to-end development, management, and enhancement of the Business Loan, Loan Against Property (LAP) & Home Loan product portfolio, aligning with Muthoot Fincorp's strategic objectives. It involves owning and managing the product roadmap, market collaboration processes with cross-functional, compliance teams to drive revenue growth, and delivering exceptional client experience.
KEY RESPONSIBILITIES
Product Strategy & Operations
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- Define and execute product strategy for Business Loans, LAP, and Home Loans, aligned with organizational goals, while identifying growth opportunities and expansion avenues.
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- Manage the end-to-end product lifecycle, from ideation to launch and post-launch optimization.
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- Translate business needs into clear user stories, PRDs (Product Requirement Documents), and acceptance criteria.
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- Monitor product deliverables, sprint progress, and key performance metrics to ensure timely execution.
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- Oversee day-to-day product operations, including issue tracking, impact assessment, and release coordination.
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- Provide data-driven insights and actionable recommendations to senior management for strategic decision-making..
Process Excellence & Customer Experience
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- Continuously review and optimize loan approval, disbursement, and monitoring processes to improve efficiency and reduce turnaround time (TAT).
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- Drive the implementation of technology-led solutions to enhance operational efficiency and customer experience.
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- Work closely with Risk and Compliance teams to ensure adherence to credit policies and regulatory requirements.
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- Proactively identify potential risks in product design and internal processes, and implement mitigation strategies.
KEY INTERACTIONS
Internal Stakeholders
- Operations & Disbursement Teams
External Stakeholders
- Compliance & Legal
- Marketing Team
- Regulatory Bodies (as required)
- Co-lending Partners
- Customers
KEY ROLE DIMENSIONS
- Geographical coverage – PAN India
- Total team size - 4
- SULB
KEY SKILLS & BEHAVIOURAL ATTRIBUTES
- 2–3 years of experience in the BFSI sector, preferably in lending products.
- Strong understanding of product management and business analysis concepts.
- Hands-on experience with wireframing and UI/UX design principles.
- Proven ability in product development and sales enablement.
- Proficiency in tools such as Excel, SQL, Jira, and other product management platforms.
- Basic understanding of Loan Origination Systems (LOS) is an added advantage.
- Strong analytical thinking, problem-solving ability, and stakeholder management skills.
- Effective communication with the ability to bridge business and technology teams.
EDUCATION / EXPERIENCE
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- Graduate or MBA in Finance or Management (preferred); mobility & communication; willingness to travel as required; proficiency in English, Hindi, and/or relevant regional languages.