Product and Pricing Consultant II

Zafinlabsamericasinc; Thiruvananthapuram; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Zafin is seeking a Product & Pricing Consultant III in Trivandrum to drive customer onboarding and successful implementation of our SaaS banking platform. You will translate business needs into user stories, lead fit-gap analyses, and collaborate with product, engineering, and customer teams to close gaps.

You will guide customers through pricing strategy, billing, and revenue optimization topics, leveraging deep banking knowledge to deliver value while navigating a fast-paced, hybrid work

Qualifications

• Typically requires translating business needs into functional specs.
• Experience explaining SaaS capabilities to customers and partners.
• Ability to lead fit-gap analyses and coordinate actions across teams.

Responsibilities

• Establish user stories and backlog items, and prepare test specifications utilizing agile methodology.
• Prepare key implementation deliverables: business requirements documentation, functional specs, test strategy.

Skills

Requirements gathering

SaaS product knowledge

Stakeholder communication

Fit-gap analysis

Banking domain knowledge

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Finance, or related fields

Job description

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.

Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.

Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.

Product & Pricing Consultant III

What is the Opportunity?

As an integral member of the Customer Experience and Onboarding, the Product & Pricing Consultant II, will work with customers to successfully implement our product. You will obtain product expertise and gain the ability to explain, configure and demonstrate functionality to our customers and partners. You will collaborate with internal and external stakeholders to achieve successful outcomes for our customers.

Who We Are Looking For

• Elicit, clarify, and document business requirements
• Strong ability to articulate key functional capabilities of SaaS solution suite
• Lead in fit-gap analysis exercise to assess business requirements and align them with out of the box capabilities and work closely with cross-functional teams to determine action plan to address gaps

Job Description

• Establish user stories and backlog items, and prepare test specifications utilizing agile methodology
• Prepare key implementation deliverables business requirements documentation, functional specification document and test strategy document
• Organize and execute functional tests as well as integration tests within and across functional areas
• Articulate the solution as part of the enterprise from a business perspective
• Proven track record of delivering strategy and transformation engagements for global banking clients.
• Deep expertise in Retail, Corporate, or Commercial Banking.
• Experience in one or more of the following domains:
• Product & Pricing Strategy
• Rates & Fees Management
• Billing & Revenue Optimization
• Deposits & Payments
• Relationship Pricing
• Core Banking Transformation
• Banking Operating Model & Process Transformation

Must Have:

• Bachelor's degree (relevant experience can alternatively be considered) in Computer Science, Finance, or related fields.
• 5+ years of experience in Business Analysis or Functional consulting in the Banking industry
• Data analytical skills; ability to analyze and triage new configuration requests on the Zafin application
• Broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and capabilities, enabling technologies, and governance within the banking and financial services domain
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• Team player, able to collaborate and work effectively at all levels of the organization with the ability to influence others to move toward consensus
• Goal-oriented, getting the job done in a positive, reliable, and inspiring manner
• Strong situational analysis and decision-making abilities
• Strong negotiation skills bundled with the ability to explain details/recommendations to customers logically
• Proactive attitude, high willingness, and capability to pick up and slice complex requirements quickly while collaborating closely within a fast-paced environment
• Ability to act as liaison conveying information needs of the business accurately to both internal and external stakeholders.

What This Can Become

A path toward Principal Consulting, Banking Solution Leadership, Product Strategy, Strategic Accounts or broader Customer Enablement leadership.

What’s in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Benefits and eligibility may vary depending on location, employment type, and applicable plan or policy terms.

Additional Job Details

Vacancy Status: Open Position to be filled

Mode of Work: Hybrid in Trivandrum (3 days in office)

Accessibility and Accommodations

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process