Lead Technical Consultant

Zafin; Thiruvananthapuram; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Generous paid time off

Volunteer days

Wellness benefits

Career advancement opportunities

Job summary

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. We are seeking a Lead Functional Consultant to partner with global banks to transform pricing, billing, rates, fees, and customer relationships using the Zafin SaaS platform.

You will work with senior stakeholders, product teams, and engineering to translate complex business challenges into scalable platform solutions, lead discovery workshops, and ensure successful

Qualifications

• Retail, Corporate, or Commercial Banking experience and a proven track record in banking consulting or transformation initiatives.
• Ability to translate business challenges into scalable platform solutions.
• Experience engaging with senior stakeholders and facilitating workshops.

Responsibilities

• Lead client discovery workshops and consulting engagements.
• Analyze business processes, identify opportunities, and recommend scalable solutions.
• Translate business requirements into functional designs using the Zafin SaaS platform.
• Configure banking products, pricing, rates, fees, and business rules.
• Collaborate with Product, Engineering, and Customer teams to deliver implementations.
• Support SIT, UAT, production readiness, and client adoption.
• Build trusted relationships with senior client stakeholders as a strategic advisor.

Skills

Banking domain expertise

Consulting experience

Stakeholder management

Workshop facilitation

Solution design

Job description

Job Description:

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.

Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.

Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, were building the platforms that help regulated organizations adopt AI responsibly and at scale.

The Opportunity

We are looking for experienced banking professionals who combine deep domain expertise with strong consulting capabilities.

As a Lead Functional Consultant, you will partner with leading global banks to transform how they design and manage banking products, pricing, billing, rates, fees, and customer relationships. Youll work closely with senior client stakeholders, product teams, and engineering to translate complex business challenges into scalable platform solutions using the Zafin SaaS platform.

If youre passionate about solving business problems, influencing strategic decisions, and delivering impactful banking transformations, wed love to hear from you.

Key Responsibilities

• Lead client discovery workshops and consulting engagements.
• Analyze business processes, identify opportunities, and recommend scalable solutions.
• Translate business requirements into functional designs using the Zafin SaaS platform.
• Configure banking products, pricing, rates, fees, and business rules.
• Collaborate with Product, Engineering, and Customer teams to deliver successful implementations.
• Support SIT, UAT, production readiness, and client adoption.
• Build trusted relationships with senior client stakeholders and act as a strategic banking advisor.

What Were Looking For

Were looking for professionals with strong experience in Retail, Corporate, or Commercial Banking and a proven track record in banking consulting or transformation initiatives.

Ideal candidates will have experience in:

• Banking product and pricing
• Rates, fees, and billing
• Deposits and payments
• Core banking transformation
• Business process transformation
• Functional consulting and stakeholder management

The ideal candidate is comfortable engaging with senior stakeholders, facilitating workshops, solving complex business challenges, and translating business needs into technology solutions.

What’s in it for you

• Joining our team means being part of a culture that values diversity, teamwork, and high-quality work.
• We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement.

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

Requirements