Product Advisor - Telesales

Shaadi.com; Chennai; On-site; INR 180,000 - 300,000; Full time

Job summary

Duruper in Chennai is seeking customer-oriented Product Advisors to drive sales through tele calling. You will connect with prospective and existing customers, understand their requirements, explain product offerings and convert leads into successful sales.

Strong communication and a persuasive approach are required for success in a target-driven environment. The role emphasizes outbound engagement, product knowledge, and delivering a positive customer experience while meeting daily, weekly, and

Qualifications

• HSC pass or graduate required.
• Minimum 1 year of telesales/telemarketing experience.
• Fluency in Tamil and English mandatory.
• Strong verbal communication and convincing skills.
• Target-driven with ability to meet sales targets.

Responsibilities

• Make outbound calls to prospective and existing customers to promote products and services.
• Understand customer requirements and recommend suitable products or solutions.
• Explain product features, benefits, pricing, and offers effectively.
• Generate sales through upselling, cross-selling and lead conversion.
• Follow up with interested customers and maintain regular communication.
• Handle customer queries, objections and concerns professionally.
• Achieve daily, weekly and monthly sales targets.
• Maintain accurate customer information, call records and sales updates in the CRM system.
• Ensure a positive customer experience throughout the sales process.

Skills

Telesales

Telemarketing

Upselling

Customer engagement

Education

HSC / Graduate

Tools

CRM software

Job description

Job Summary

We are looking for customer-oriented Product Advisors to drive sales through tele calling. The candidate will be responsible for connecting with prospective and existing customers, understanding their requirements, explaining product offerings and converting leads into successful sales. The ideal candidate should have good communication skills, a persuasive approach and prior experience in telesales or customer engagement.

Roles & Responsibilities

• Make outbound calls to prospective and existing customers to promote products and services.

• Understand customer requirements and recommend suitable products or solutions.

• Explain product features, benefits, pricing, and offers effectively.

• Generate sales through upselling, cross-selling, and lead conversion.

• Follow up with interested customers and maintain regular communication.

• Handle customer queries, objections, and concerns professionally.

• Achieve daily, weekly and monthly sales targets.

• Maintain accurate customer information, call records and sales updates in the CRM system.

• Ensure a positive customer experience throughout the sales process.

Mandatory Requirements

• HSC Pass / Graduate.

• Minimum 1 year of experience in Telesales, Telemarketing, Collections or Upselling.

• Fluency in Tamil and English is mandatory.

• Good verbal communication and convincing skills.

• Ability to handle customer objections and achieve sales targets.

• Customer-focused attitude with a willingness to work in a target-driven environment.