Product Advisor | Night Shift | International Sales | Male Candidates

People Group; Mumbai, Thane; On-site; INR 260,000 - 420,000; Full time

Benefits offered by this job

Incentives

PF

Immediate joining

Job summary

Shaadi.com is seeking a Product Advisor Retail who will be the face and voice of the brand to customers, guiding them through the journey of choosing premium services.

Based at Waghle Estate, Thane, Mumbai, you will handle international outbound calls, convert leads, follow up, and meet targets. The role offers a 11 PM - 8 AM shift, attractive incentives and PF, with immediate joining.

Qualifications

• Mandatory 6 months - 1 year of international outbound calling experience / NRI sales.
• Smart selling approach that is persuasive yet consultative.
• Strong communication in English plus an Indian language.

Responsibilities

• Call prospective customers from provided leads and pitch Shaadi.com premium services
• Convert free members to paid members by following our sales process
• Update call notes and follow-ups in the system in real time
• Follow up with potential leads and track conversions
• Meet call volumes, talk time and revenue targets
• Handle walk-ins and convert to premium
• Maintain customer interaction records accurately
• Attend regular performance check-ins and grow

Skills

International outbound calling

Communication skills

English language

Job description

Your Mission as a Product Advisor:

As a Product Advisor Retail, youll be the face (and voice) of Shaadi.com to our customers

Whether over the phone or at one of our walk-in centres, your role is to guide people

through one of the most important journeys of their lives finding a life partner and

help them make the most of our premium offerings.

• Mandatory 6 months - 1 year of recent International sales/outbound/upselling/lead generation experience
• Location: Waghle Estate, Thane, Mumbai
• 5 days working/ 2 Rotational week off
• 11 PM - 8 AM Shift Timing
• Salary + Attractive Incentives + PF
• Immediate Joiners

Role & responsibilities :

• Call prospective customers from provided leads and pitch relevant Shaadi.com premium services
• Convert free members to paid members by following our proven sales process
• Update call notes, follow-ups, and call outcomes in the system in real time
• Follow up with potential leads and track conversions with persistence and care
• Meet daily/weekly/monthly call volumes, talk time & revenue targets
• Handle walk-ins (if assigned) engage with them, explain features, & convert to premium
• Maintain all customer interaction records and documentation accurately
• Appear for regular performance check-ins and continue learning & growing

Preferred candidate profile:

• Mandatory 6 months - 1 year of international outbound calling experience/ NRI Sales
• Smart selling approach persuasive yet consultative
• Strong communication skills (spoken + written) in English + any Indian language
• Clear diction and confident speech
• High energy, target orientation, and resilience under pressure

Why Youll Love Working Here

• Dynamic, performance-driven culture
• Transparent targets + real rewards + daily hustle
• Regular incentives, shoutouts, and career growth
• A tight-knit team that works hard and celebrates harder