Product Advisor

People Group; Ernakulam; On-site; INR 240,000 - 420,000; Full time

Job summary

Shaadi.com in Kochi, Kerala, is hiring a Telesales – Product Advisor. You will connect with customers over the phone, recommend Shaadi.com memberships/products, and help convert enquiries into sales. Freshers are welcome; candidates with up to 5 years in telesales or related roles are preferred.

Fluency in Malayalam and English is desirable. Six-day weeks with a fixed day shift are typical. The role focuses on achieving daily, weekly, and monthly sales targets while ensuring a positive customer

Qualifications

• Freshers are welcome to apply.
• Candidates with up to 5 years of experience in telesales/sales can apply.
• Candidates with experience in telecalling, inside sales, B2C sales, or customer-facing sales roles are preferred.
• Good verbal communication and convincing skills.
• Malayalam and English communication skills are preferred.
• Target-driven, confident, and self-motivated individuals.

Responsibilities

• Connect with customers through inbound and outbound calls.
• Understand customer requirements and recommend suitable Shaadi.com products and membership plans.
• Explain product features, benefits, pricing, and membership options clearly.
• Follow up with prospective customers and convert leads into sales.
• Build strong customer relationships through effective communication.
• Achieve assigned sales targets on a daily, weekly, and monthly basis.
• Maintain accurate customer and sales information.
• Ensure a positive customer experience throughout the sales journey.

Skills

Verbal communication

Persuasiveness

Target driven

Self motivation

Bilingual English/Malayalam

Job description

Hiring: Telesales Product Advisor | Shaadi.com

Location: Kochi, Kerala
Experience: 6 Months to 5 Years
Employment Type: Full-Time
Department: Sales / Customer Experience

About Shaadi.com

Shaadi.com is one of Indias leading matrimonial platforms, helping individuals and families connect with potential life partners.

Role: Telesales – Product Advisor

As a Product Advisor, you will connect with customers over the phone, understand their requirements, guide them on the right Shaadi.com membership/product, and help convert enquiries into successful sales.

Key Responsibilities

• Connect with customers through inbound and outbound calls.
• Understand customer requirements and recommend suitable Shaadi.com products and membership plans.
• Explain product features, benefits, pricing, and membership options clearly.
• Follow up with prospective customers and convert leads into sales.
• Build strong customer relationships through effective communication.
• Achieve assigned sales targets on a daily, weekly, and monthly basis.
• Maintain accurate customer and sales information.
• Ensure a positive customer experience throughout the sales journey.

Who Can Apply?

• Freshers are welcome to apply.
• Candidates with up to 5 years of experience in telesales/sales can apply.
• Candidates with experience in telecalling, inside sales, B2C sales, or customer-facing sales roles are preferred.
• Good verbal communication and convincing skills.
• Malayalam and English communication skills are preferred.
• Target-driven, confident, and self-motivated individuals.
• Willingness to build a career in sales.

Work Schedule

• 6 Days Working
• Fixed Day Shift: 10:00 AM – 7:00 PM
• 1 Rotational Weekly Off
• No Night Shifts

Why Join Us?

• Attractive Incentive Opportunities
• Performance-based rewards
• Career growth opportunities
• Training and support for freshers
• Professional and supportive work environment
• Opportunity to work with a well-known matrimonial brand

Ready to Build Your Career in Sales?

Location: Kochi, Kerala