Product Advisor

People Group; Mumbai; Sur place; INR 300 000 - 420 000; Plein temps

Résumé du poste

Shaadi.com is hiring a Product Advisor Retail in Mumbai to be the face and voice of our brand when engaging prospects over the phone or at walk-in centers. You will guide people through the premium offerings and help them choose the best options for their life journey.

Ideal candidates have 6–12 months of international outbound calling or NRI sales experience, strong English and regional language skills, and a high-energy, target-driven mindset supporting regular performance check-ins.

Qualifications

• 6 months - 1 year of international outbound calling experience / NRI Sales required
• Smart selling approach, persuasive yet consultative
• Strong communication in English plus any Indian language
• Clear diction with high energy, target orientation, and resilience under pressure

Responsabilités

• Call prospective customers from provided leads and pitch Shaadi.com premium services
• Convert free members to paid members by following the sales process
• Update call notes, follow-ups, and outcomes in the system in real time
• Follow up with potential leads and track conversions with persistence and care
• Meet daily/weekly/monthly call volumes, talk time & revenue targets
• Handle walk-ins (if assigned), engage and convert to premium
• Maintain all customer interaction records and documentation accurately
• Attend regular performance check-ins and ongoing training and growth

Connaissances

Outbound calling

Sales orientation

English + Indian language

Description du poste

Your Mission as a Product Advisor:

As a Product Advisor Retail, youll be the face (and voice) of Shaadi.com to our customers

Whether over the phone or at one of our walk-in centres, your role is to guide people

through one of the most important journeys of their lives finding a life partner and

help them make the most of our premium offerings.

Location: Waghle Estate, Thane, Mumbai

5 days working

Role & responsibilities :

• Call prospective customers from provided leads and pitch relevant Shaadi.com premium services
• Convert free members to paid members by following our proven sales process
• Update call notes, follow-ups, and call outcomes in the system in real time
• Follow up with potential leads and track conversions with persistence and care
• Meet daily/weekly/monthly call volumes, talk time & revenue targets
• Handle walk-ins (if assigned) engage with them, explain features, & convert to premium
• Maintain all customer interaction records and documentation accurately
• Appear for regular performance check-ins and continue learning & growing

Preferred candidate profile:

• Mandatory 6 months - 1 year of international outbound calling experience/ NRI Sales
• Smart selling approach persuasive yet consultative
• Strong communication skills (spoken + written) in English + any Indian language
• Clear diction and confident speechHigh energy, target orientation, and resilience under pressure

Why Youll Love Working Here

• Dynamic, performance-driven culture
• Transparent targets + real rewards + daily hustle
• Regular incentives, shoutouts, and career growth
• A tight-knit team that works hard and celebrates harder