Product Advisor

Nexgenhiringexperts; Bengaluru; On-site; INR 203,112 - 243,288; Full time

Benefits offered by this job

Opportunity for growth with performance-based incentives

Job summary

A hiring firm in Bengaluru is looking for a motivated Product Advisor to engage with customers via phone, understand their needs, and provide tailored solutions. The role requires fluency in Kannada and previous experience in tele-sales. The company offers a supportive work culture and the potential for growth with performance-based incentives.

Qualifications

• Must have a minimum of 6 months of experience in tele-sales or customer-facing sales.
• Demonstrated product knowledge and customer service skills.

Responsibilities

• Conduct tele-sales calls to potential clients.
• Provide personalized solutions based on customer requirements.
• Meet daily, weekly, and monthly sales targets.
• Handle inbound and outbound calls effectively.
• Update CRM with customer details.
• Follow up with customers to ensure satisfaction.

Skills

Fluent in Kannada (spoken and written)

Strong communication skills

Negotiation skills

Customer-centric approach

Ability to work in a fast-paced environment

Education

At least 10th Grade pass

Job description

Job Type: Full-time

• In-hand Salary: Up to 20,000

Work Schedule:

• 1 Rotational Week Off (Monday to Friday)

Role Overview

Shaadi.com is seeking a motivated Product Advisor to join their team in Bangalore. In this role, you will be responsible for engaging with customers over the phone, understanding their needs, and offering appropriate solutions to help them make the most of the platform.

Key Responsibilities

• Conduct tele-sales calls to potential clients, explaining the features and benefits of Shaadi.com services.
• Provide personalized solutions based on customer requirements.
• Meet daily, weekly, and monthly sales targets.
• Handle inbound and outbound calls effectively.
• Maintain customer records and update CRM with relevant details.
• Follow up with customers to ensure satisfaction and build lasting relationships.
• Demonstrate a high level of product knowledge and excellent customer service.

Skills & Qualifications

• Language Proficiency: Must be fluent in Kannada (spoken and written).
• Minimum 6 months of experience in tele-sales or customer-facing sales.
• Education: At least 10th Grade pass.
• Strong communication and negotiation skills.
• Ability to work in a fast-paced, target-driven environment.
• Customer-centric approach with problem-solving skills.
• Friendly and supportive work culture.
• Opportunity for growth with performance-based incentives.
• Rotational week off (between Monday to Friday).