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Randstad Enterprise in Hyderabad is seeking a Services Procurement (SOW Management) Coordinating Specialist to support client-specific programs, ensuring seamless SOW and VMS processes.
You will handle records, onboarding, time entry, and invoicing inquiries, while maintaining SLAs and enabling effective vendor and stakeholder collaboration.
We are seeking a Services Procurement (SOW Management) Coordinating Specialist to join our team! In this key role, you will be the operational backbone of our client-specific Services Procurement program, ensuring seamless execution, VMS administration, and exceptional customer service across client stakeholders, suppliers, and internal teams.
If you thrive in a fast-paced environment, possess strong attention to detail, and understand contingent labor and Statement of Work (SOW) management, we want to hear from you.
Role: Services Procurement (SOW Management) Coordinating Specialist
Location/Travel: Hybrid (Working from Office at least 2-3 days a week @ Hyderabad )
Education: Associate's degree or 2+ years of equivalent experience in Staffing, or MSP industries
SOW & VMS Administration: Conduct SOW record creation and maintenance within the Vendor Management System (VMS). Assist client end-users with request entries, monitor requisitions, and track pending workflow items.
Supplier & Worker Lifecycle Oversight: Guide suppliers through onboarding, time entry, rate card compliance, engagement tracking, and offboarding within the VMS.
Operational & Customer Support: Serve as the primary point of contact for inquiries regarding SOW requests, POs, cost centers, badging systems, and invoicing/payment issues.
Compliance & Audits: Assist with policy and system compliance audits, escalating risks or discrepancies as needed.
Reporting & SLAs: Maintain accurate ticketing documentation, meet program SLAs, and generate standard/ad-hoc reports for program leadership.
Experience: Background in service-level industries or customer service environments. Experience with Accounts Payable, Purchase Orders, ERPs, or VMS platforms (e.g., Beeline, Fieldglass) is highly preferred.
Industry Knowledge: Baseline understanding of talent delivery models—Permanent, Staff Augmentation, and Statement of Work (SOW).
Skills: Strong analytical skills to review complex SOW contract details, excellent written/verbal communication, and proficiency in Google Suite and MS Office.
Adaptability: Proven ability to manage multiple priorities in a fast-paced environment while maintaining meticulous attention to detail.