Services Procurement (SOW Management) Coordinating Specialist

Randstad Enterprise; Hyderabad; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Randstad Enterprise seeks a Services Procurement (SOW Management) Coordinating Specialist to back our client-specific Services Procurement program. You will manage SOW records in the VMS, assist end-users, and guide suppliers and workers through onboarding, time entry, and offboarding.

In a fast-paced hybrid role based in Hyderabad, you will serve as the main contact for SOW requests, POs, cost centers, and invoicing, while ensuring policy compliance and timely reporting to leadership.

Qualifications

• Associate's degree or 2+ years of staffing/MSP experience.
• Experience with AP, POs, ERPs or VMS platforms preferred.

Responsibilities

• SOW & VMS Administration: create/maintain SOW in VMS and assist end-users with entries.
• Supplier & Worker Lifecycle Oversight: onboard, track time, ensure rate card compliance and offboard in VMS.
• Operational & Customer Support: serve as primary contact for SOW, POs, cost centers, badging and invoicing issues.
• Compliance & Audits: assist with audits and escalate risks or discrepancies.
• Reporting & SLAs: maintain ticketing, meet SLAs, and generate standard/ad-hoc reports.

Skills

SOW management

VMS administration

Analytical skills

Communication skills

Google Suite

MS Office

Education

Associate's degree or 2+ years of staffing/MSP experience

Tools

Beeline

Fieldglass

Google Suite

MS Office

Job description

We are seeking a Services Procurement (SOW Management) Coordinating Specialist to join our team! In this key role, you will be the operational backbone of our client-specific Services Procurement program, ensuring seamless execution, VMS administration, and exceptional customer service across client stakeholders, suppliers, and internal teams.

If you thrive in a fast-paced environment, possess strong attention to detail, and understand contingent labor and Statement of Work (SOW) management, we want to hear from you.

Position Summary

Role: Services Procurement (SOW Management) Coordinating Specialist

Location/Travel: Hybrid (Working from Office at least 2-3 days a week @ Hyderabad )

Education: Associate's degree or 2+ years of equivalent experience in Staffing, or MSP industries

What You’ll Do

SOW & VMS Administration: Conduct SOW record creation and maintenance within the Vendor Management System (VMS). Assist client end-users with request entries, monitor requisitions, and track pending workflow items.

Supplier & Worker Lifecycle Oversight: Guide suppliers through onboarding, time entry, rate card compliance, engagement tracking, and offboarding within the VMS.

Operational & Customer Support: Serve as the primary point of contact for inquiries regarding SOW requests, POs, cost centers, badging systems, and invoicing/payment issues.

Compliance & Audits: Assist with policy and system compliance audits, escalating risks or discrepancies as needed.

Reporting & SLAs: Maintain accurate ticketing documentation, meet program SLAs, and generate standard/ad-hoc reports for program leadership.

What We’re Looking For

Experience: Background in service-level industries or customer service environments. Experience with Accounts Payable, Purchase Orders, ERPs, or VMS platforms (e.g., Beeline, Fieldglass) is highly preferred.

Industry Knowledge: Baseline understanding of talent delivery models—Permanent, Staff Augmentation, and Statement of Work (SOW).

Skills: Strong analytical skills to review complex SOW contract details, excellent written/verbal communication, and proficiency in Google Suite and MS Office.

Adaptability: Proven ability to manage multiple priorities in a fast-paced environment while maintaining meticulous attention to detail.