MSP Specialist, Talent Partnership

Randstad; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Randstad Enterprise (RE) seeks a Services Procurement/SOW Management Specialist to support clients in sourcing, contracting, and remittance processing of services contracts. You will lead RFPs, negotiate terms, and align with client procurement teams to deliver high-quality, cost-effective solutions.

You will partner with client SOW owners across multiple programs, manage supplier relationships, and ensure compliance with the SP360 framework. This role involves travel to sites as needed.

Qualifications

• University degree or postgraduate qualification.
• Experience in procurement and commercial activities would be beneficial.

Responsibilities

• Develop partnerships with the client’s SOW owners and understand their needs.
• Act as sourcing agent, mediator, negotiator, and SOW author for client program buyers.
• Operate as an extension of the client’s procurement team and align with category strategies.
• Process procurement requisitions via VMS and related procurement technologies.
• Develop knowledge of supplier communities to assist with sourcing recommendations.
• Provide program reporting and SOP training to clients and suppliers.

Skills

SOW management

Sourcing

Negotiation

Vendor management

Stakeholder management

Education

University degree or postgraduate

Tools

Vendor Management System (VMS)

Job description

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And well help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

Job Context and Purpose

Randstad Enterprise (RE) wishes to become the undisputed market leader in services procurement/SOW management. To support this ambition RE has invested in a Global Services Procurement Center of Excellence (COE) and created a new and innovative SOW Management Framework called Services Procurement 360 (SP360). The Services Procurement (SOW Management) Specialist assists the clients SOW business owners with sourcing, contracting, managing, and remittance processing of services contracts. You will partner with the clients SOW business owners to lead Request for Proposals (RFPs) and negotiation events on their behalf, and provide project oversight with regard to supplier invoice administration and settlement. You will work with REs client facing team(s) to service clients in a high-quality, cost-effective manner. You may be dedicated to a single services procurement/SOW management program, or you may support multiple clients and work locations. You will support a variety of services spend categories. Given the importance and specialist nature of your remit you will have a dual reporting line. Organizationally you will report into the Global Services Procurement Practice but from a day-to-day perspective you will report into client operational leadership. This dual reporting model will ensure that client programs benefit from, and adhere to, the best practices defined by RSRs services procurement center of excellence as well as ensuring that they receive a seamless operational experience.

Key Performance Indicators

• To be reviewed frequently with Operational Leadership
• key stakeholders
• Client procurement stakeholders
• Operational delivery leaders
• Suppliers

Your Responsibilities

• Develop partnering relationships with the clients SOW business owner community and become well versed in the historical and projected buying needs of the departments supported by the MSP team.
• Act as a sourcing agent, mediator, negotiator, and SOW author on behalf of the clients SOW business owners project buyers behalf to support the clients competitive bidding process(es).
• You will operate as an extension of the clients procurement team and be fully aligned to their prevailing category and supplier strategies.
• Process all procurement requisition activity through the use of a Vendor Management System (VMS) and any related procurement technologies which may be specific to an individual client program.
• Develop appropriate competency knowledge of the programs SOW services supplier community to assist with sourcing recommendations.
• Perform analysis to include cost savings reporting and other quality or efficiency data to help improve operational processes.
• Evaluate SOW agreement terms for best practice quality, conformity and compliance against client required contractual language and agreement structure; elevate deviations for client approvals / decision making.
• Provide program related Standard Operating Procedures (SOP) training and updates to supplier and client SOW business owners on a regular basis to ensure understanding and compliance.
• Communicate program procedural changes and updates to program suppliers and client users in a timely manner.
• Confirm suppliers appropriately manage their employee on-boarding, employee relations issues, and off-boarding activities.
• Provide and analyze standard program reporting to the clients SOW business owners, procurement professionals and program stakeholders, to include the support of ad hoc report requests as required.
• Establish and maintain a proactive, positive working relationship with SOW business owners through regular phone and in-person contact (site visits may be occasionally required) within assigned market area / service category.
• Support the Operational Leadership of REs MSP programs in ensuring financial goals and objectives are met or exceeded as well as full compliance on all Randstad policies and procedures.
• Participate in special projects and performs other duties as assigned.

Job Requirements

education: University/Postgraduate or equivalent professional & intellectual ability. Demonstrable procurement/commercial experience and