SOW Procurement

Randstad Enterprise; Hyderabad; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Randstad Enterprise in Hyderabad is seeking a Services Procurement (SOW Management) Specialist to support a top client in Europe. You will source, contract, and manage SOW lifecycles, lead RFPs, negotiations, and ensure governance and supplier performance.

The role reports to Global Services Procurement Practice with day-to-day guidance from client operational leadership; hybrid work model with 2-3 days in office; IST shift to cover EMEA time zones; you will collaborate with client procurement

Qualifications

• Experience in sourcing, contracting, and managing SOW lifecycle.
• Strong negotiation and vendor management capabilities.
• Ability to engage with client stakeholders and coordinate cross-functional teams.

Responsibilities

• Develop relationships with the client’s SOW business owners and understand buying needs.
• Lead RFPs and negotiations on behalf of the client’s SOW team.
• Process requisitions via VMS and related procurement technologies.
• Provide program reporting and drive cost savings and efficiency.
• Ensure compliance with SOPs and contract terms; train suppliers and client users.

Skills

SOW management

Negotiation

Sourcing

Stakeholder engagement

Procurement knowledge

Communication skills

Education

University/PG qualification

Tools

Vendor Management System (VMS)

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Hybrid Work model: 2-3 days work from office

Shift Timing : 1:30 pm - 10:30 pm IST ( EMEA Shift)

Job Description

job context and purpose

Randstad Enterprise (RE) aims to become the undisputed market leader in services

procurement/SOW management. To support this ambition RE has created an innovative SOW

Management Services Procurement solution and recently invested in a new Global Services

Procurement Center of Excellence (COE) situated in Hyderabad.

This role will be based in our COE and, to start with, will be dedicated to a specific client.

However, the role might evolve to support multiple clients. This client is a top-3 global car

manufacturing organization and you will be involved in servicing the EMEA region.

The Services Procurement (SOW Management) Specialist assists the client’s SOW business

owners with sourcing, contracting, and managing SOW’s lifecycle to enable contractual

governance and supplier performance management. You will partner with the client’s SOW

business owners to lead Request for Proposals (RFPs) and negotiations on their behalf, and

provide project oversight with regard to supplier performance, invoice administration and

settlement.

You will work with RE’s client facing team(s) to service clients in a high-quality, cost-effective

manner. You will support a variety of services and spend categories.

Given the importance and specialist nature of your remit you will have a dual reporting line.

Organizationally you will report into the Global Services Procurement Practice but from a

day-to-day perspective you will report into client operational leadership. This dual reporting

model will ensure that client programs benefit from, and adhere to, the best practices defined

by RSR’s services procurement center of excellence as well as ensuring that they receive a

seamless operational experience.

key performance indicators

• To be reviewed frequently with Operational Leadership

key stakeholders

• Client procurement stakeholders
• Operational delivery leaders

your responsibilities

• Develop partnering relationships with the client’s SOW business owner community and

  become well versed in the historical and projected buying needs of the departments

  supported by the MSP team.

• Act as a sourcing agent, mediator, negotiator, and SOW author on behalf of the client’s

  SOW business owners project buyer’s behalf to support the client’s competitive bidding

  process(es). You will operate as an extension of the clients procurement team and be

  fully aligned to their prevailing category and supplier strategies.

• Process all procurement requisition activity through the use of a Vendor Management

  System (VMS) and any related procurement technologies which may be specific to an

• Develop appropriate competency knowledge of the program’s SOW services supplier

  community to assist with sourcing recommendations.

• Perform analysis to include cost savings reporting and other quality or efficiency data to

  help improve operational processes.

• Evaluate SOW agreement terms for best practice quality, conformity and compliance

  against client required contractual language and agreement structure; elevate

  deviations for client approvals / decision making.

• Provide program related Standard Operating Procedures (SOP) training and updates to

  supplier and client SOW business owners on a regular basis to ensure understanding

  and compliance.

• Communicate program procedural changes and updates to program suppliers and client

  users in a timely manner.

• Confirm suppliers appropriately manage their employee on-boarding, employee relations

  issues, and off-boarding activities.

• Provide and analyze standard program reporting to the client’s SOW business owners,

  procurement professionals and program stakeholders, to include the support of ad hoc

  report requests as required.

• Establish and maintain a proactive, positive working relationship with SOW business owners

  through regular phone and in-person contact (site visits may be occasionally required)

  within assigned market area / service category.

• Support the Operational Leadership of RE’s MSP programs in ensuring financial goals and

  objectives are met or exceeded as well as full compliance on all Randstad policies and

  procedures.

• Participate in special projects and perform other duties as assigned.

job requirements

education

• University/Postgraduate or equivalent professional & intellectual ability.

• Demonstrable procurement/commercial experience and a career track record measured by

  customer satisfaction, increased responsibilities, and working relationships with colleagues

  and management.

experience

• Skilled in communicating effectively verbally and in writing, both in one-on-one and in group

  presentation settings with various levels of professionals both internal and external.

• Ability to establish and maintain effective working relationships.
• Ability to represent the organization professionally and effectively as required.

• Ability to perform accurately in a detailed environment while being able to effectively

  prioritize, organize and perform multiple work assignments simultaneously.

• Ability to self-manage workload, set target dates, meet deadlines, follow processes, and

  develop and implement project road maps to achieve optimum results.

• Ability to demonstrate high-level customer service to internal and external clients.

• Ability to effectively influence others at various levels within the organization and who

  represents clients.

• Ability to negotiate pricing and delivery terms with services supplier firms.

• Knowledge of and the ability to utilize best practices in purchasing, procurement, and client

  Knowledge of and the ability to effectively utilize accounts payable, purchase order, and

  Vendor Management Systems and tools.

• Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

knowledge

• Affinity with different HR/staffing/talent models.
• Digital fluency with Google or Microsoft platforms e.g. sheets, excel, slides etc.

additional requirements

• The role needs to be able to work during a client-specified timezone
• This role may include management of other team members, acting in a lead capacity