Processing Manager

Keka Technologies Private Limited; Telangana; On-site; INR 450,000 - 750,000; Full time

Job summary

Keka Technologies Private Limited is seeking an experienced immigration processing professional in Telangana. The role focuses on advising clients, handling immigration procedures, and ensuring a smooth end-to-end process for applicants.

Candidates should have 5 years in immigration processing, be able to communicate clearly, and build strong client relationships while coordinating with sponsors and authorities as needed.

Qualifications

• 5 years of experience in immigration processing.
• Any Graduate with exposure to immigration procedures is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Keep up-to-date with immigration laws.
• Advise clients on immigration processes and requirements.
• Gain client confidence and ensure smooth completion of the process.

Skills

Immigration processing

Customer communication

Problem solving

Verbal communication

Relationship building

Teamwork

Computer literacy

Interpersonal skills

Education

Any Graduate

Job description

· Keeping up-to-date with changes in Immigration laws.

· Responsible for giving advises to clients related to Immigration process.

· Gain clients confidence and keep hold on him till the entire process completes

· Provide a fair and neutral evaluation of the clients profile.

· Achieve excellent customer service by proactively responding to client queries and advising

customers on their overseas immigration and visa needs.

· A friendly interpersonal connection with all branch managers.

· Adhering to the work policies, and ethics of the organization.

· Prepare clients file as per the country / product checklist and forward to the relevant bodies /

sponsors

· Filtering clients profiles as per the requirement of sponsors and schedule interviews

· Take pre-screening interviews and asses candidates eligibility

· Give mock interviews to the candidate for to prepare sponsors interviews

· Give mock visa interviews to candidates

· Keep up to date clients file as per the new changes and documents received from the client

· Edit CV’s as per Europass and scrutinize it with all the details contained in it

· Assist candidates for filling up different forms received from the Sponsors / Assessing bodies / Govt

authorities

· Guide candidate to get relevant documents for his/her Immigration process

· Give pre-departure brief to the candidate

· Coordinate with global team and give assistance for landing and post landing support

o Year of Experience: - 5 years

o Qualification: - Any Graduate

o Required Skills/Abilities: Prior experience in Immigration processing

o Ability to communicate effectively and concisely to customers

o Excellent problem-solving and customer service skills.

o Familiarity with computers and the internet.

o Outstanding verbal communication with convincing ability

o Outgoing and positive with a passion to learn and grow.

o Team skills and strong relationship building skills.