Visa Counsellor

Sehdev Travel; Jalandhar; Presencial; INR 300.000 - 540.000; Jornada completa

Descripción de la vacante

Sehdev Travel seeks an immigration consultant to independently handle client consultations and visa-related inquiries, with strong knowledge of tourist and study visas. You will assess client profiles and advise on suitable options, ensuring documentation accuracy and transparent guidance throughout the process.

The role requires fluency in English with Hindi and Punjabi, excellent communication, and a patient, professional approach to managing multiple cases and updating clients regularly.

Formación

• Minimum 2 years of experience in the immigration industry is mandatory.
• Strong knowledge of tourist visas, study visas, and related visa application processes.
• Excellent spoken English, with fluency in Hindi and Punjabi.
• Strong communication and interpersonal skills.
• Soft-spoken, polite, patient, and professional personality.
• Ability to handle clients independently and manage multiple cases efficiently.
• Good understanding of client profiling and the ability to recommend suitable options based on individual requirements.
• Strong attention to detail, organizational skills, and problem-solving abilities.
• Honest, responsible, and committed to providing correct guidance to clients.

Responsabilidades

• Independently handle client consultations and visa-related inquiries.
• Possess strong knowledge of tourist visas, study visas, and other relevant visa categories.
• Understand clients profiles, requirements, budgets, and preferences to recommend suitable colleges, universities, destinations, or other appropriate options.
• Provide accurate and transparent guidance regarding visa eligibility, documentation, application procedures, and requirements.
• Assist clients with visa documentation, application preparation, form filling, and submission procedures.
• Review application documents carefully to ensure accuracy and completeness.
• Guide clients throughout the process and provide regular updates regarding their applications.
• Handle client questions, concerns, and queries patiently and professionally.
• Maintain a positive relationship with clients and provide proper support at every stage.
• Ensure that no false promises or misleading information are provided to clients.
• Stay updated on visa rules, immigration policies, documentation requirements, and application procedures.

Conocimientos

Visa knowledge

Visa categories

English fluency

Hindi & Punjabi

Communication skills

Client management

Attention to detail

Ethical guidance

Descripción del empleo

Independently handle client consultations and visa-related inquiries.

Possess strong knowledge of tourist visas, study visas, and other relevant visa categories.

Understand clients profiles, requirements, budgets, and preferences to recommend suitable colleges, universities, destinations, or other appropriate options.

Provide accurate and transparent guidance regarding visa eligibility, documentation, application procedures, and requirements.

Assist clients with visa documentation, application preparation, form filling, and submission procedures.

Review application documents carefully to ensure accuracy and completeness.

Guide clients throughout the process and provide regular updates regarding their applications.

Handle client questions, concerns, and queries patiently and professionally.

Maintain a positive relationship with clients and provide proper support at every stage.

Ensure that no false promises or misleading information are provided to clients.

Stay updated on visa rules, immigration policies, documentation requirements, and application procedures.

Required Skills & Qualifications

• Minimum 2 years of experience in the immigration industry is mandatory.
• Strong knowledge of tourist visas, study visas, and related visa application processes.
• Excellent spoken English, with fluency in Hindi and Punjabi.
• Strong communication and interpersonal skills.
• Soft-spoken, polite, patient, and professional personality.
• Ability to handle clients independently and manage multiple cases efficiently.
• Good understanding of client profiling and the ability to recommend suitable options based on individual requirements.
• Strong attention to detail, organizational skills, and problem-solving abilities.
• Honest, responsible, and committed to providing correct guidance to clients.

Preferred candidate profile

We are looking for someone who is confident in their immigration knowledge, communicates effectively, handles clients with patience, and takes complete responsibility for their assigned cases. The candidate should focus on client satisfaction, accurate documentation, and ethical professional guidance.