Process Trainer- Policy POC

Aptita Services; Pune District; On-site; INR 630,000 - 770,000; Full time

Job summary

Aptita Services in Pune is seeking a Process Trainer (SME) to drive maps-based training initiatives, enhance content delivery, and ensure adherence to SOPs. The role offers 7 LPA and requires immediate joiner readiness, with a focus on on-the-job training and process improvements.

You will design training content, conduct sessions, and ensure QA standards across BPO/FSI environments, requiring excellent communication and hands-on expertise in NHT, OJT, and refresher programs.

Qualifications

• Experience in process training and on-the-job training delivery.
• Proficiency in creating training content and SOP management.

Skills

Process Training

NHT & OJT

Refresher Training

TNA/TNI

SOP & Policy Management

Training Content Creation

Process Improvement

QA

Excellent Communication

Job description

Process Trainer | SME | Maps | 7 LPA | Pune | Immediate Joiner

Mandatory Skills:

• Process Training
• NHT & OJT
• Refresher Training
• TNA/TNI
• SOP & Policy Management
• Training Content Creation
• Process Improvement
• QA
• Excellent Communication

Preferred Industry: BPO / BFSI / Insurance / Healthcare / Shared Services

Skills highlighted with ‘‘ are preferred keyskills