Process Trainer

Policybazaar; Hyderabad; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Incentives and performance rewards

Group Medical Coverage

Group Personal Accident Insurance

Growth and development opportunities

Wellness programs

Job summary

A leading insurance aggregator in Hyderabad is seeking a Process Trainer to deliver training programs for new hires and existing employees. Responsibilities include conducting product training, sales training, and skill development sessions to enhance team performance. The ideal candidate will have a minimum of 2 years of experience in a training role, along with strong communication and presentation skills. This role offers competitive incentives and opportunities for growth and development.

Qualifications

• Minimum 2+ years of experience in a training role.
• Experience in sales training and employee development.
• Ability to coach and mentor employees.

Responsibilities

• Conduct training sessions for new employees.
• Deliver training on selling skills and retention techniques.
• Identify training needs and conduct refresher programs.

Skills

Communication skills

Presentation skills

Coaching and mentoring

Monitoring performance

Sales training

Product training

Fluency in English

Fluency in Telugu

Job description

Job Overview

Policybazaar is looking for a Process Trainer responsible for delivering training programs for new hires and existing employees. The role involves conducting product training, sales training, and skill development sessions to enhance team performance and productivity.

Key Responsibilities

• Conduct training sessions for new employees on product knowledge, sales process, and internal systems
• Deliver training on selling skills, retention techniques, objection handling, and soft skills
• Identify training needs and conduct refresher training programs
• Participate in monthly calibrations and product launches
• Audit calls and provide constructive feedback to improve agent performance
• Evaluate trainee performance and prepare training scorecards
• Maintain records of training sessions, feedback, and follow-up activities
• Coordinate training schedules and develop training materials

Key Requirements

• Minimum 2+ years of experience in a training role (Sales / Process Training preferred)
• Strong communication and presentation skills
• Experience in sales training, product training, and employee development
• Ability to coach and mentor employees to improve productivity
• Ability to monitor performance and provide feedback
• Fluency in English and Telugu preferred

Benefits

• Incentives and performance rewards
• Group Medical Coverage (GMC)
• Group Personal Accident Insurance
• Growth and development opportunities
• Wellness programs and employee benefits

Interested candidates can share their CV at: [e-mail]

Contact: Raksha Shukla | 8962509811