Process Specialist

Infosys Limited; Chennai District; On-site; INR 300,000 - 600,000; Full time

Job summary

Infosys BPM Limited in Chennai is seeking a Process Specialist with 2-4 years of experience to support product alerts, forms, and work orders. The role involves data validation, reconciliations, and updates across tools like MagCore and IMS.

Ideal candidates have a BA/BS degree, strong Excel/Word/PPT skills, and the ability to handle high-volume, repetitive tasks with accuracy. Night shifts are required.

Qualifications

• BA/BS degree or equivalent business experience is preferred.
• ~2-4 Years of experience ideally in a Media or related Industry.
• Basic understanding of order-to-cash / supply chain workflows.
• Working knowledge of Excel, Word & PPT.
• Experience in multi-system operations & exception-heavy environments.
• Stakeholder handling (internal + external coordination).
• Ability to handle repetitive, high-volume work with accuracy.

Responsibilities

• Support Product Alert Notices (PAN), retailer authorization forms, and work orders
• Perform data validation and reconciliation (basic level)
• Handle transaction-level updates across multiple tools (MagCore, IMS, etc.)
• Support publisher performance insights and reporting inputs

Skills

Order-to-Cash knowledge

Education

BA/BS degree

Tools

MagCore

IMS

Excel

Word

PowerPoint

Job description

CHENNAI, Infosys BPM Limited Process Specialist

Job ID/Reference Code PROGEN-EXTERNAL-254032

Work Experience 2 - 4 Years

Job Title Process Specialist

Educational Requirements

Bachelor of Arts,Bachelor Of Science

Service Line

BPO Service Line

Responsibilities

• Support Product Alert Notices (PAN), retailer authorization forms, and work orders
• Perform data validation and reconciliation (basic level)
• Handle transaction-level updates across multiple tools (MagCore, IMS, etc.)
• Support publisher performance insights and reporting inputs

Additional Responsibilities:

Shift- Work full night shifts

Technical and Professional Requirements:

• BA/BS degree or equivalent business experience is preferred
• ~2-4 Years of experience ideally in a Media or related Industry
• Basic understanding of order-to-cash / supply chain workflows
• Working knowledge of Excel , Word & PPT
• Experience in multi-system operations & exception-heavy environments
• Stakeholder handling (internal + external coordination)
• Ability to handle repetitive, high-volume work with accuracy