Process Specialist

Infosys Limited; Bengaluru; On-site; INR 420,000 - 660,000; Full time

Job summary

Infosys BPM Limited in Bangalore is seeking a Process Specialist with 2-4 years of experience to handle complex transaction processing across withdrawals, terminations, plan to plan transfers, contributions, vesting, funding, dividends, exchanges, audits, fees, demographics, hardships, RMDs, QDROs, beneficiaries, loans and adjustments.

Graduate with strong communication, financial acumen and eye for detail is required. US shift: 9:30 PM to 6:30 AM.

Qualifications

• Graduate required.
• 2-4 years experience in 401K DC/DB recordkeeping operations.
• Previous operations and financial services knowledge required, with relevant functional experience.
• Analytical skills, financial acumen, eye for detail, and strong communication.

Responsibilities

• Perform complex transaction processing across processes like withdrawals, terminations, plan-to-plan transfers, contributions, vesting, funding, dividends, exchanges, external audits, fees, demographics, hardships, RMDs, QDROs, beneficiaries, loans and adjustments.
• Respond to client queries and investigate issues.
• US shift: 9:30 PM to 6:30 AM.

Skills

Analytical skills

Financial acumen

Eye for detail

Oral & written communication

Education

Graduate

Job description

BANGALORE, Infosys BPM Limited Process Specialist

Job ID/Reference Code PROGEN-EXTERNAL-252818

Work Experience 2 - 4 Years

Job Title Process Specialist

Educational Requirements

Graduate

Service Line

BPO Service Line

Responsibilities

Perform complex transaction processing across various processes like Withdrawals / Terminations / Forfeitures / Plan to Plan transfers/ Contributions / Vesting/ Funding / Dividends / Exchanges / External Audits / Fees / Demographic (Census) / Hardships / RMDs / QDRO / Beneficiary / Loans / Adjustment (corrections) processing /Excess Processing / Rollovers / Tax withholdings

Additional Responsibilities:

US shift: 9:30PM to 6:30AMAny Graduate

Technical and Professional Requirements:

Educational QualificationGraduate/Post Graduate for India LocationMinimum Experience* 2 - 5 yrs in 401K DC/DB recordkeeping operationsPrevious operations and financial services knowledge required, with relevant functional experienceAreas of Responsibility1. Complex transaction processing ,2 Responding to client queries,3 InvestigationOther Skills1. Proficiency in Oral & written communication,2 . Financial Acumen3 Eye for Detail4. Analytical Skills.