Process Manager

Yes Bank Ltd.; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Yes Bank Ltd. invites applications for a senior sales role responsible for increasing business in the assigned geography/cluster and coordinating with branch leaders.

You will train branch staff on product benefits, connect with customers to understand needs and close sales, and drive cross-sell opportunities across products. English fluency required; graduate degree with relevant sales experience preferred.

Qualifications

• Graduate with relevant work experience.
• Experience in sales and sales management.
• Proficiency in English, written and spoken.

Responsibilities

• Responsible for increasing business in the assigned geography/cluster.
• Participate in meetings with branch leaders and training branch staff.
• Connect to customers, understand needs, provide closures.
• Complete understanding of product, process, pricing, subvention, guidelines etc.
• Hire, train and motivate sales officers to improve productivity and revenue.
• Ensure coordination with team for sales, activation and service TATs.
• Create cross sell opportunities of other products.
• Effectively use productivity tool for lead management and record all meetings /activities/ trainings with the branch team.

Skills

Sales experience

Sales management

Education

Graduate degree

Job description

SECTION II: ROLE SUMMARY

Overall responsibility includes but not limited to business generation.

SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES

Core Responsibilities

• Responsible for increasing business in the assigned geography /cluster
• Participate in meetings with branch leaders and training branch staff/reportees regarding product benefits and features.
• Connect to customers, understand needs, provide closures..
• Complete understanding of product, process, pricing, subvention, guidelines etc.
• Hire, train and motivate sales officers to improve their productivity and revenue.
• Ensure coordination with team for sales, activation and service TATs
• Create cross sell opportunities of other products.
• Effectively use productivity tool for lead management and record all meetings /activities/ trainings with the branch team.

SECTION V: KNOWLEDGE & EXPERIENCE

KNOWLEDGE

Minimum Qualifications

Graduate in any discipline from an authorised institution with relevant work experience

Professional Certifications

Preferable

Experience

Years of Experience

As per hierarchy.

Nature of Experience

Sales and Sales management

Language Skills

• Written and spoken English is essential