Process Expert

A.P. Moller - Maersk; Chennai District; On-site; INR 600,000 - 800,000; Full time

Job summary

Maersk in Chennai seeks a diligent logistics coordinator who acts as the owner of the job file, creating and updating shipping documents and customer invoices in the system. You will oversee all SCM operations activities under file management for assigned customers.

This role requires proactive communication with customer service to handle exceptions and support resolution of customer queries. Maersk is committed to diversity and offers an accommodating hiring process.

Responsibilities

• Post-booking file management and documentation.
• Handle system updates and operational finance tasks.
• Proactively communicate with customer service regarding exceptions.

Job description

Job Description

Acts as the owner of the job file and has responsibility for creating

and updating of shipping documents and Customer Invoices in the system.

Owns all SCM Operations activities under file management for thecustomers under purview.Key Activities include:All file management activities post booking.Documentation.System Updates.Operational finance.Proactive communication with customer service in case of exceptions.Supporting Customer Service in customer query resolution and exceptionhandling.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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