Process Executive

Obran Cooperative; Ahmedabad District; On-site; INR 360,000 - 432,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Time Off and Holidays

5-Day Workweek

Cooperative membership

Job summary

Kalindee is hiring for a Process Associate to support operations in Ahmedabad. This on-site role involves retrieving medical records, scheduling clinician visits, and ensuring clear communication within the organization and with MD offices and patients.

The candidate should have 2+ years of customer service experience, strong English communication, and a keen eye for detail. Work is full-time with a 5-day week in the Ahmedabad area.

Qualifications

• Experience in medical records retrieval.
• Experience in customer service (US-based) – 2 years required.
• Strong written and verbal communication skills.

Responsibilities

• Retrieve medical records and manage documentation.
• Schedule visits for clinicians and ensure quality assurance.
• Coordinate communication within the organization and with MD offices and patients.

Skills

Analytical skills

Medical records retrieval

Inbound calls

Outbound calls

Attention to detail

Teamwork

Communication skills

English language

Job description

Exciting Career Opportunity in Health care Industry

Are you passionate about a career in the dynamic field of Health Care? Look no further! Kalindee is thrilled to announce multiple openings for both freshers and experienced professionals. Don’t miss out on this incredible opportunity! Join Kalindee and take your career to new heights!!!
Kalindee is a worker-owned, India-based company, whose employees support the work of Obran Health. Obran Health operates two California-based home healthcare agencies, Apollo Home Healthcare and Physicians Choice. Our agencies provide clinical excellence and compassion. We send clinicians to care for patients in their home after they’re discharged from the hospital. Our full spectrum of services includes nursing care, physical therapy, occupational therapy, speech therapy, and social work.Our team in India is a core part of our business. The team enables us to provide high quality care by accepting referrals, scheduling appointments, placing orders for care and supplies, completing documentation, and providing excellent customer service.Obran Health is part of Obran Cooperative, a worker-owned cooperative conglomerate. We acquire successful businesses (like Apollo and Physicians Choice) and convert them from traditional companies into worker-owned businesses. Obran is owned by its members, and if you decide to elect membership, you can become a worker-owner as well. As a member, you’ll own your work and be entitled to the benefits of ownership.

Job Type : Full-time

Schedule: **Nightshift

Address:**

• Bopal, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Requirements

Responsibilities

This is a full-time on-site role for a Process Associate role located in Ahmedabad. The Process Executive will be responsible for tasks related to retrieval of medical records, Schedule visits for the clinicians quality assurance, and ensuring effective communication within the organization as well as with the MD offices and the Pt’s

Qualifications

Analytical Skills

Experience in medical records retrieval

Experience in Inbound and Outbound calls for US based Customers or Patients

Attention to detail and problem-solving abilities

Ability to work well in a team environment

Strong written and verbal communication skills

Experience:
Customer service : 2 years (Required)
Language: English (Required)

Benefits

Benefits and Perks include:
Salary Up to3.6LPA -4.2LPA / ₹30,000.00 - ₹36,000.00 per month

Paid Time Off and Holidays

Health Insurance Coverage

Life Insurance

5-Day Workweek

Opportunity to join as a member of Obran Cooperative