US Healthcare BPO - Voice Process Executive | 0-1 Year Experience

WSNE Consulting Pvt. Ltd.; Dadri, Gurugram District; On-site; INR 261,000 - 319,000; Full time

Benefits offered by this job

Salary up to 2.9 LPA

In-hand ~19,000/month

Cab facility

Meal facilities

Fixed weekend off

Fixed night shift

US healthcare exposure

Learning and career growth

Job summary

WSNE Consulting Pvt. Ltd. in Noida and Gurugram is hiring freshers for AR follow-up, calling and backend processes. You will make outbound calls, follow up on payments, and maintain accurate records while performing backend data entry and updates.

The role requires good communication, basic MS Office skills, and willingness to work a fixed night shift in a process-driven B2B environment. Immediate joiners are preferred.

Qualifications

• Graduates freshers are eligible to apply.
• B.E./B.Tech candidates are not eligible.
• Strong verbal communication required.
• Basic computer knowledge and MS Office familiarity.
• Ability to work in fixed night shift at Noida or Gurugram.
• Comfortable in a process-driven B2B environment.
• Immediate joiners preferred.

Responsibilities

• Make outbound calls to clients for AR follow-ups.
• Follow up on pending payments and overdue accounts.
• Communicate to understand payment status and resolve queries.
• Maintain records of calls and payment updates in the system.
• Perform backend activities including data entry and updating customer information.
• Coordinate with internal teams to resolve discrepancies.
• Meet daily productivity, quality, and process targets.
• Follow company policies and data confidentiality requirements.
• Review claim and account information to identify pending or unpaid claims.

Skills

Communication skills

Analytical thinking

Problem solving

Night shift willingness

Education

Graduate

Tools

MS Office

Job description

Hiring enthusiastic and motivated freshers for AR Follow-Up, Calling and Backend Process roles at our Noida & Gurugram location. Candidates with good communication skills and a willingness to work in a fixed night shift are encouraged to apply.

Role & responsibilities

• Make outbound calls to clients or relevant stakeholders for account receivable (AR) follow-ups.
• Follow up on pending payments, outstanding balances and overdue accounts.
• Communicate professionally to understand payment status and resolve basic payment-related queries.
• Maintain accurate records of calls, follow-ups and payment updates in the system.
• Perform backend activities, including data entry, documentation and updating customer/account information.
• Coordinate with internal teams to resolve discrepancies and ensure timely follow-ups.
• Meet daily productivity, quality and process targets.
• Follow company policies, process guidelines and data confidentiality requirements.
• Review claim and account information to identify pending or unpaid claims.

Preferred candidate profile

• Graduate Freshers are eligible to apply.
• B.E./B.Tech candidates are NOT eligible.
• Good verbal communication skills are required.
• Basic computer knowledge and familiarity with MS Office are preferred.
• Good analytical and problem-solving skills.
• Candidates must be comfortable working from the Noida or Gurugram office during fixed night shifts.
• Willingness to work in a fixed night shift.
• Candidates should be comfortable working in a process-driven B2B environment.
• Candidates who can join immediately or within a short notice period are preferred.
• Immediate joiners are preferred.

Perks & Benefits

• Professional B2B work environment
• Salary up to 2.9 LPA
• Approx. 19,000/month in-hand
• Both-side cab facility provided
• Meal facilities
• Fixed Saturday & Sunday off
• Fixed night shift (6:30pm to 3:30am)
• Opportunity to work with a US Healthcare KPO
• Learning and career growth opportunities