Case Processing Executive - KPO - AM Infoweb

Iteachc2c; Nadia; On-site; INR 256,680 - 279,000; Full time

Job summary

A healthcare services company is seeking a Case Processing Executive to manage inbound and outbound calls for medical records retrieval. The ideal candidate must have completed 12th grade or higher, possess excellent communication skills, and be able to work effectively in a fast-paced environment. This position offers a salary between INR 23,000 - 25,000 plus incentives, with working hours from 6 PM to 3 AM.

Qualifications

• Completed 12th grade or higher education.
• Excellent English communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle inbound and outbound calls to retrieve medical records.
• Verify the accuracy of medical records retrieved.
• Document all interactions and maintain detailed records.

Skills

Excellent communication skills in English

Interpersonal skills

Basic knowledge of medical terminology

Education

12th grade or Graduation

Job description

Case Processing Executive - KPO - AM Infoweb

Pune

Full-Time

INR 23000 - 25000

Company - AM Infoweb

Company profile - AM Infoweb Acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics, and medical facilities. Follow up on medical reports for patients discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client.

Company Address - Kalyani nagar, above DMart, 7th floor, Pune

Age - 18+

Last date to apply - Continue hiring

Salary - 25000 + 7000 Incentive

(No target)

Time - 6 PM to 3 AM

Responsibilities

• Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records.
• Navigate through medical records systems efficiently to locate and retrieve requested information.
• Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.
• Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.
• Document all interactions and maintain detailed records of medical records retrieval activities.
• Collaborate with internal teams to ensure the timely delivery of medical records to clients.

Requirements / Qualification

• 12th Above or Graduation completed
• Excellent communication skills in English, both verbal and written.
• Strong interpersonal skills and the ability to build rapport with clients.
• Basic knowledge of medical terminology is preferred but not mandatory.
• Ability to work in a fast-paced environment and adapt to changing priorities.