AR Caller / Medical Billing Executive

Qollabb EduTech Pvt. Ltd.; Ahmedabad District; On-site; INR 240,000 - 360,000; Full time

Job summary

Qollabb EduTech Pvt. Ltd. in Ahmedabad, Gujarat, invites freshers to join its US Healthcare (KPO) team.

The role focuses on insurance claim follow-ups, billing support, scheduling, and claim resolution, with US night shifts. Candidates with excellent English communication and willingness to learn US processes are encouraged to apply. We welcome grads with strong communication skills, typing speed of 25 WPM, and the ability to handle multiple applications.

Qualifications

• Graduate in any discipline.
• Freshers and candidates with up to 2 years of relevant experience are eligible to apply.
• Excellent verbal and written communication skills in English.
• Fluency in spoken English with a professional and confident communication style.
• Minimum typing speed of 25 WPM with a high level of accuracy.
• Basic computer proficiency and the ability to work on multiple applications simultaneously.
• Strong analytical, problem-solving, and organizational skills.
• Willingness to work in US shifts (night shifts).
• Preferred Qualifications Prior experience in US Healthcare, Medical Billing, AR Calling, Claims Processing, or Revenue Cycle Management (RCM).
• Basic knowledge of insurance claim follow-ups, denial management, and collections processes.

Responsibilities

• Make outbound calls to US insurance companies to follow up on medical claims and payment statuses.
• Handle inbound calls related to claim inquiries, billing statuses, and patient appointments.
• Schedule, reschedule, and manage patient appointments as required.
• Review and follow up on denied, rejected, or pending claims to ensure timely resolution.
• Accurately document call outcomes and update claim statuses in the system.
• Coordinate with internal teams to ensure smooth claim processing and collections.
• Maintain confidentiality and comply with data protection standards while handling patient and insurance information.
• Meet daily, weekly, and monthly productivity and quality targets.

Skills

English communication

Typing 25 WPM

Analytical skills

Organizational skills

Multitasking

Verbal communication

Written communication

Customer focus

Data handling

Education

Graduate degree

B.Pharma

B.Sc

BBA

MBA

Job description

Job Summary We are seeking enthusiastic, detail-oriented, and motivated candidates to join our US Healthcare (KPO) team. The role involves handling insurance claim follow-ups, patient appointment scheduling, billing support, and claim resolution activities.

Freshers with excellent English communication skills are encouraged to apply. Candidates with prior experience in Medical Billing, AR Calling, Claims Processing, or Revenue Cycle Management (RCM) will be preferred.

Key Responsibilities

Make outbound calls to US insurance companies to follow up on medical claims and payment statuses.

Handle inbound calls related to claim inquiries, billing statuses, and patient appointments.

Schedule, reschedule, and manage patient appointments as required.

Review and follow up on denied, rejected, or pending claims to ensure timely resolution.

Accurately document call outcomes and update claim statuses in the system.

Coordinate with internal teams to ensure smooth claim processing and collections.

Maintain confidentiality and comply with data protection standards while handling patient and insurance information.

Meet daily, weekly, and monthly productivity and quality targets.

Required Skills & Qualifications

Graduate in any discipline.

Freshers and candidates with up to 2 years of relevant experience are eligible to apply.

Excellent verbal and written communication skills in English.

Fluency in spoken English with a professional and confident communication style.

Minimum typing speed of 25 WPM with a high level of accuracy.

Basic computer proficiency and the ability to work on multiple applications simultaneously.

Strong analytical, problem-solving, and organizational skills.

Willingness to work in US shifts (night shifts).

Preferred Qualifications Prior experience in US Healthcare, Medical Billing, AR Calling, Claims Processing, or Revenue Cycle Management (RCM).

Basic knowledge of insurance claim follow-ups, denial management, and collections processes.

Employment Details Experience: Freshers to 2 Years

Employment Type: Full-Time, On-site

Shift: US Shift (Night Shift) 05:30 PM IST to 02:30 AM IST 06:30 PM IST to 03:30 AM IST Job Location: 910, West Wing, Venus Stratum, Opposite Jhansi Ki Rani BRTS, Satellite Road, Nehru Nagar, Ahmedabad – 380015, Gujarat, India.

Working Days: Monday to Friday

Week Off: Saturday and Sunday

Additional Requirements Candidates must possess excellent communication skills and a customer-focused approach.

Freshers should demonstrate strong English-speaking abilities and a willingness to learn US Healthcare processes.

Immediate joiners will be preferred.

Educational Qualifications

B.Pharma B.Sc BBA MBA

Required Skills

Written Communication Medical Workflow Optimization

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