Case Processing Executive

AM Infoweb

Kalyani Nagar

On-site

INR 223,000 - 279,000

Full time

14 days+

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Benefits offered by this job

Competitive salary ctc up to 25,000

In-hand monthly 20,475

Incentives 7,000

Comprehensive training

Medical insurance

Fixed US shift / Sat & Sun off / OT

Transport facility provided

Job summary

AM Infoweb is seeking a documentation specialist to act as a mediator between insurance companies, law firms and medical facilities in Pune. You will handle calls to retrieve medical records, navigate records systems, and ensure timely delivery of complete reports to clients.

The role requires strong English communication, the ability to work in a fast-paced environment, and a graduation or final semester completion. Training will be provided and there is a focus on career growth and benefits.

Qualifications

Excellent communication skills in English, both verbal and written.
Strong interpersonal skills and the ability to build rapport with clients.
Basic knowledge of medical terminology is preferred but not mandatory.
Ability to work in a fast-paced environment and adapt to changing priorities.
Minimum educational qualification: Graduation / Awaiting final semester results.

Responsibilities

Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records.
Navigate through medical records systems efficiently to locate and retrieve requested information.
Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.
Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.
Document all interactions and maintain detailed records of medical records retrieval activities.
Collaborate with internal teams to ensure the timely delivery of medical records to clients.

Skills

Excellent English

Interpersonal skills

Fast-paced environment

Medical terminology

Education

Graduation / Awaiting final semester results

Job description

AM INFOWEB

Act as a mediator between insurance companys / law firms and hospitals, doctors, clinics, and medical facilities.
Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes.

The main aim is to get the medical facility reports within the time frame mentioned by the client.

Key Responsibilities

Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records.
Navigate through medical records systems efficiently to locate and retrieve requested information.
Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.
Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.
Document all interactions and maintain detailed records of medical records retrieval activities.
Collaborate with internal teams to ensure the timely delivery of medical records to clients.

Requirements

Excellent communication skills in English, both verbal and written.
Strong interpersonal skills and the ability to build rapport with clients.
Basic knowledge of medical terminology is preferred but not mandatory.
Ability to work in a fast-paced environment and adapt to changing priorities.
Minimum educational qualification: Graduation / Awaiting final semester results.

Benefits

Competitive salary package up to 25,000 CTC and 20,475 In-hand monthly.
Performance-based 7,000 incentives.
Comprehensive training program provided.
Opportunity for career advancement and skill development.
Positive and collaborative work culture.
Employee benefits such as medical insurance and incentives.
Fixed US shift / Saturday & Sunday Off / Overtime Paid.
Work location: Kalyani Nagar, Pune.
Paid transport facility is provided.

About Company

AM Infoweb acts as a mediator between insurance companies / law firms and hospitals, doctors, clinics, and medical facilities.
Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes?

The main aim is to get the medical facility reports within the time frame mentioned by the client.

AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States.
We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring.

With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations.
We help our clients minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe.

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