Process Associate: BPO : Grads and UG : 5 Days Work : 3.15 LPA : Apply

Outpace Consulting Services; Chennai District; On-site; INR 284,000 - 347,000; Full time

Benefits offered by this job

Provident Fund (PF)

Cab Facility (As Per Company Policy)

Career Growth Opportunities

Professional Work Environment

Job summary

Outpace Consulting Services in Chennai is hiring a Customer Service Executive for an International Voice Process. Freshers are welcome; the role offers a salary of 3.15 LPA (approx. ₹19,000 in-hand) and 5 working days with 2 rotational week-offs.

You will handle calls and chats, provide timely resolutions, document interactions, and ensure quality service while adhering to company policies. Immediate joiners preferred.

Qualifications

• Excellent written and verbal English communication.
• Basic computer literacy and typing skills.
• Freshers are welcome to apply.

Responsibilities

• Handle customer queries through calls and chat support.
• Provide timely, accurate, and professional resolutions to customer concerns.
• Deliver exceptional customer service while maintaining quality standards.
• Document customer interactions accurately in the system.
• Follow company policies, process guidelines, and quality standards.
• Ensure a positive customer experience through effective communication.

Skills

English communication

Basic computer knowledge

Typing skills

Education

Any Graduate

Job description

We Are Hiring!

Customer Service Executive International Voice Process

Location: Chennai

Salary: 3.15 LPA (Approx. 19,000 In-Hand)

We are hiring enthusiastic Freshers for a leading ITES company in Chennai. If you have excellent written communication skills and are looking to build your career in the international BPO industry, this is a great opportunity to get started.

Key Highlights:

• Freshers are welcome to apply
• Excellent English communication skills (Written & Verbal)
• International Voice Process
• 247 Rotational Shifts
• 5 Days Working
• 2 Rotational Week-offs
• Immediate Joiners Preferred

Roles & Responsibilities:

• Handle customer queries through calls and chat support.
• Provide timely, accurate, and professional resolutions to customer concerns.
• Deliver exceptional customer service while maintaining quality standards.
• Document customer interactions accurately in the system.
• Follow company policies, process guidelines, and quality standards.
• Ensure a positive customer experience through effective communication.

Eligibility:

• Any Graduate (Freshers)
• Good English communication skills (Written & Verbal)
• Basic computer knowledge and typing skills
• Willingness to work in rotational shifts

Perks & Benefits:

• CTC: 3.15 LPA
• Approx. 19,000 In-Hand Salary
• Provident Fund (PF)
• Cab Facility (As Per Company Policy)
• Career Growth Opportunities
• Professional Work Environment