Customer Support : Freshers : 25K : Grads : Gurgaon : Apply Now

Outpace Consulting Services; Gurugram District, New Delhi; In loco; INR 297.000 - 363.000; Tempo pieno

Vantaggi offerti da questo lavoro

Cab facility

Fixed salary + incentives

Descrizione del lavoro

Outpace Consulting Services in Gurgaon invites fresh graduates for a Customer Support role. You will handle queries via calls and chat, guide customers, and ensure a positive experience.

The position is geared towards candidates with graduate or UG qualifications and International Voice exposure. Salary is fixed with incentives, and the role offers a 24x7 rotational shift, five working days with two rotational offs, plus cab facilities.

Competenze

• B.Tech, MBA & MCA freshers are not eligible
• B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience
• Candidates pursuing regular education must bring NOC from college

Mansioni

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

Descrizione del lavoro

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Job Details - Gurgaon

Profile: Customer Support

Eligibility: Graduate Freshers/UG

Salary: Max 3.3 LPA

Shift: 24x7 Rotational

Working Days: 5 Days Working (2 Rotational Offs)

Facilities: Both Side Cab

Process Type: International

Job Location: Gurgaon

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

Why This Role?

• Great opportunity for freshers to start corporate career
• Exposure to international customer handling
• Fixed salary + performance incentives
• Structured training & growth opportunities
• Work with a leading ITES company

Important Notes

• B.Tech, MBA & MCA freshers are not eligible
• B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience
• Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.