Walk-in | Freshers : Customer Support : 25K : Grads : Immediate Joiners : Apply

Outpace Consulting Services; Delhi Cantonment; On-site; INR 297,000 - 363,000; Full time

Benefits offered by this job

Fixed salary

Performance incentives

Structured training & growth

Job summary

Outpace Consulting Services is hiring a Customer Support executive in Gurgaon for fresh graduates. The role involves handling customer queries via calls and chat, with a focus on delivering a positive experience and professional communication.

International processing and fixed salary with incentives are highlighted in the job notes. Freshers can apply, with 6 months international voice experience preferred for some candidates.

Qualifications

• Graduate freshers/UG eligible for the role.
• Excellent communication and listening skills are expected.
• Customer-oriented mindset with the ability to handle queries professionally.

Responsibilities

• Handle customer queries related to products/services via calls and chat.
• Resolve customer issues and provide timely solutions.
• Assist customers with navigation and basic troubleshooting.
• Record interactions and update details in CRM systems.

Skills

Customer service

Communication skills

Fresh graduates

Education

Graduate / UG

Tools

CRM systems

Job description

We are hiring for a Leading ITES Company for the role of Customer Support in Gurgaon.

This is a great opportunity for fresh graduates looking to start their career in the BPO/ITES industry.

Job Details - Gurgaon

Profile: Customer Support

Eligibility: Graduate Freshers/UG

Salary: Max 3.3 LPA

Shift: 24x7 Rotational

Working Days: 5 Days Working (2 Rotational Offs)

Facilities: Both Side Cab

Process Type: International

Job Location: Gurgaon

Job Details - Noida

Profile: Customer Support

Eligibility: Graduate Freshers/UG

Salary: Max 3.05 LPA

Shift: Day - Metro hours

Working Days: 5 Days Working (2 Rotational Offs)

Facilities: 4000 TA

Process Type: Banking

Job Location: Noida

Role Overview

As a Customer Support Executive, you will be the first point of contact for customers, handling queries and providing support via calls and chat while ensuring a smooth and positive customer experience.

Key Responsibilities

• Handle customer queries related to products/services
• Resolve customer issues and provide timely solutions
• Assist customers with navigation and basic troubleshooting
• Maintain professional communication and customer satisfaction
• Record interactions and update details in CRM systems

Why This Role?

• Great opportunity for freshers to start corporate career
• Exposure to international customer handling
• Fixed salary + performance incentives
• Structured training & growth opportunities
• Work with a leading ITES company

Important Notes

B.Tech, MBA & MCA freshers are not eligible

B.Tech/MBA/MCA candidates must have minimum 6 months International Voice experience

Candidates pursuing regular education must bring NOC from college

Tip: Carry your resume, be confident, and ensure good communication skills.