Process Associate

MediSolution; Coimbatore District; On-site; INR 600,000 - 900,000; Full time

Job summary

Harris is seeking a medical underwriting support professional to review complex medical records, summarize clinically significant findings, and flag issues for follow-up. You will produce standardized briefs, ensuring privacy and regulatory compliance while supporting underwriters in risk assessment.

The role requires strong medical knowledge, attention to detail, and timely delivery. A background in nursing, life sciences, or related fields is preferred, with familiarity in underwriting

Qualifications

• Bachelor's degree in Nursing, Life Sciences, Pharmacy, or related medical field.
• Insurance/underwriting background is a plus.
• Strong understanding of medical terminology and disease processes, and familiarity with lab/diagnostic reports.

Responsibilities

• Review lengthy or complex medical records and identify clinically significant findings relevant to underwriting risk.
• Produce concise, standardized summaries highlighting diagnoses, treatment timelines, medications, surgical history, and red-flag findings.
• Flag missing, unclear, or contradictory medical information requiring follow-up with applicant, physician, or requester.
• Apply consistent formatting/templates so underwriters can quickly locate key data points.
• Maintain confidentiality and compliance with HIPAA/regional health-data regulations.
• Collaborate with managers to clarify ambiguous cases and identify risk factors affecting premiums.
• Meet turnaround time targets and quality benchmarks for each case reviewed.

Skills

Medical knowledge

Analytical thinking

Attention to detail

Written communication

Time management

Confidentiality & compliance awareness

Education

Bachelor's degree in Nursing, Life Sciences, Pharmacy, or related medical/health field

Job description

Responsibilities

Review lengthy or complex medical records (APS, lab reports, physician notes, hospital discharge summaries) and identify clinically significant findings relevant to underwriting risk. Produce concise, standardized summaries highlighting diagnoses, chronic conditions, treatment timelines, medications, surgical history, and red-flag findings (e.g., cardiac, oncology, mental health, substance use). Flag missing, unclear, or contradictory medical information that may require follow-up with the applicant, physician, or requester. Apply consistent formatting/templates so underwriters can quickly locate key data points without reading full files. Maintain strict confidentiality and compliance with HIPAA/data privacy and regional health-data regulations. Collaborate with managers, leaders to clarify ambiguous cases. Identify patterns or risk factors (e.g., recurring conditions, family history, lifestyle risks) that may affect premium calculation or policy terms. Meet turnaround time (TAT) targets and quality benchmarks for each case reviewed.

Requirements

Bachelor's degree in Nursing, Life Sciences, Pharmacy, or a related medical/health field (preferred); insurance/underwriting background is a plus. Strong understanding of medical terminology, disease processes, and common lab/diagnostic reports. Familiarity with life/health insurance underwriting guidelines and risk classification is an advantage.

Key Skills

• Medical knowledge: Ability to interpret clinical notes, lab values, imaging reports, and treatment histories.


• Analytical thinking: Ability to separate underwriting-relevant details from non-essential clinical noise.


• Attention to detail: Catching inconsistencies, missing data, or high-risk conditions that could impact policy decisions.


• Written communication: Producing clear, concise, jargon-appropriate summaries for non-clinical underwriters.


• Time management: Handling high case volumes while meeting strict TAT (turnaround time) commitments.


• Confidentiality & compliance awareness: Strict adherence to data privacy standards (HIPAA or regional equivalent).

At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities.

Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at [e-mail]. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status.

Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.