Process Associate

MediSolution; Chennai District; On-site; INR 350,000 - 480,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Harris in Chennai, India is seeking a detail‑oriented Medical Document Review Specialist to verify AI‑generated summaries of medical documents for accuracy, completeness, and relevance.

You will edit, correct and format reports to exact client specifications, confirm medical terminology and diagnoses, meet tight turnaround times, and collaborate with QA and leads to resolve AI gaps.

Qualifications

• Degree in Life Sciences, Nursing, Pharmacy, or Paramedical field (freshers eligible).
• High attention to detail with a strong focus on accuracy.
• Excellent verbal and written communication skills.
• Ability to work effectively within a team environment.
• Willingness to work day shift.
• Basic familiarity with AI tools is a plus (training provided).

Responsibilities

• Review AI-generated summaries of medical documents for accuracy, completeness, and relevance.
• Cross-check the summary against the client/underwriter requirement specification before finalizing.
• Edit, correct, and format the document to match the exact client specification and template.
• Verify medical terminology, diagnoses, and clinical details are correctly interpreted and represented.
• Ensure zero/minimal errors in the final report — accuracy is a top priority.
• Understand underwriting context to ensure the summary supports underwriting decision-making needs.
• Deliver completed reports within the assigned turnaround time (TAT).
• Escalate ambiguous, incomplete, or inconsistent AI outputs to the appropriate team/lead.
• Maintain productivity and quality benchmarks set by the process.
• Collaborate with team members, QA, and leads to resolve recurring AI errors or gaps.

Education

Life Sciences / Nursing / Pharmacy / Paramedical degree

Attention to detail

Teamwork

Verbal and written communication

Deadline-driven

Willingness to work day shift

Familiarity with AI tools (training provided)

Tools

AI tools

Job description

Responsibilities

• Review AI-generated summaries of medical documents for accuracy, completeness, and relevance.
• Cross-check the summary against the specific client/underwriter requirement specification before finalizing.
• Edit, correct, and format the document to match the exact client specification and template.
• Verify medical terminology, diagnoses, and clinical details are correctly interpreted and represented.
• Ensure zero/minimal errors in the final report — accuracy is a top priority.
• Understand underwriting context to ensure the summary supports underwriting decision-making needs.
• Deliver completed reports within the assigned turnaround time (TAT).
• Escalate ambiguous, incomplete, or inconsistent AI outputs to the appropriate team/lead.
• Maintain productivity and quality benchmarks set by the process.
• Collaborate with team members, QA, and leads to resolve recurring AI errors or gaps.

Requirements

• Degree in Life Sciences, Nursing, Pharmacy, or Paramedical field (freshers eligible).
• Strong understanding of, or aptitude for learning, medical terminology and clinical documentation.
• High attention to detail with a strong focus on accuracy.
• Ability to work effectively within a team environment.
• Excellent verbal and written communication skills.
• Professional, courteous, and client-focused approach.
• Ability to consistently meet deadlines/targets within a fast-paced environment.
• Willingness to work day shift.
• Basic familiarity with AI tools is a plus (training will be provided).

Harris fournit des solutions logicielles essentielles pour le secteur public, les soins de santé, les services publics et le secteur privé en Amérique du Nord, en Europe, en Asie et en Australie.

Travailler pour Harris est l'occasion idéale de réaliser vos objectifs professionnels ainsi que vos rêves personnels !

Nos employés bénéficient d'un environnement de travail décontracté qui offre un confort tout en fournissant un service de qualité supérieure à nos clients.

• Nous offrons un ensemble complet d'avantages sociaux ainsi que d'autres "avantages" supplémentaires !

Nous donnons à nos employés les moyens de faire la différence

Nous avons une culture d'entreprise riche

Nous offrons la possibilité d'apprendre

Nous sommes financièrement solides et nous appartenons à la plus grande société de logiciels du Canada (CSI)

On s'amuse beaucoup !

Suivez-nous sur les médias sociaux pour en savoir plus sur les valeurs, la culture et les initiatives de notre entreprise !

Harris est un employeur à égalité de chances et d'action positive.

Nous considérons les candidats sans considération de race, couleur, religion, âge, origine nationale, ascendance, origine ethnique, sexe, identité de genre, expression de genre, orientation sexuelle, statut matrimonial, statut de vétéran, handicap, information génétique, statut de citoyen ou autre groupe protégé par la loi fédérale, provinciale ou locale.

Si vous souhaitez nous contacter concernant l'accessibilité de notre site Web ou si vous avez besoin d'aide pour remplir le formulaire de demande d'emploi, veuillez nous contacter au (1)-613-226-5611 ou à [e-mail]. Ces informations de contact sont uniquement destinées aux demandes d'accommodement raisonnable et ne peuvent être utilisées pour se renseigner sur le statut des candidatures.

Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants who require a reasonable accommodation due to a disability may contact us by email at [e-mail]. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status.

Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.