Process Associate

HCL Technologies Limited; Chengalpattu; On-site; INR 167,000 - 246,000; Full time

Job summary

HCLTech in Tamil Nadu invites freshers for the Process Associate role in the Order-to-Cash domain. Walk-in interview on 13th and 14th October 2026, 11:30 AM to 1:00 PM at Sandhya Infocity Limited, Navalur.

The role focuses on delivering customer service through email and chat, ensuring data accuracy, and driving process improvements in the Order-to-Cash workflow. Strong written communication and a bachelor’s degree are required.

Qualifications

• Strong written communication skills.
• Arts & Science, Fresher.

Responsibilities

• Respond promptly and effectively to customer queries via email or chat.
• Accurately enter, update, and manage data across multiple systems and databases.
• Troubleshoot customer problems and escalate complex issues to senior teams as required.

Skills

Strong written communication skills

Education

Bachelor's degree in any discipline

Job description

Mega Walk in Interview _ Fresher _Voice _ 13th and 14th October 2026 (International Banking)

Designation: Process Associate

Shift: Us Shifts

Mode of interview: Walkin

Timing: 11:30 AM to 1:00 PM

Interview Location: Sandhya Infocity Limited Navalur Registered Address: No.33, Rajiv Gandhi Salai, Old Mahabalipuram Road (OMR), Navalur

Contact HR: Monica Celeen G

Introduction to the Organization.

HCLTech is a global leader in technology services and solutions, renowned for driving digital transformation across industries. With a presence in over 50 countries and a commitment to innovation, HCLTech empowers clients to achieve their business goals through cutting-edge IT services, engineering, and business process solutions. The company values agility, integrity, and excellence, and has consistently been recognized for its industry leadership and dedication to sustainable growth and employee development.

Overview of the Role

The Process Associate will play a crucial role in ensuring seamless customer operations within the Order-to-Cash domain. This position focuses on delivering exceptional customer service through email and chat channels, maintaining data accuracy, and driving process improvements. The role directly contributes to operational efficiency and enhances client satisfaction, supporting the company's objective to deliver world-class solutions and services.

Detailed Responsibilities

• Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
• Accurately enter, update, and manage data across multiple systems and databases.
• Troubleshoot customer problems, provide actionable solutions, and elevate complex issues to senior support teams as required.

Skill Requirements

Must-Have:

• Strong written communication skills
• Arts & Science, Fresher.

Educational Qualifications:

• Bachelors degree in any discipline is preferred. - Arts & Science
• No BTECH, IT, MCA, BE are not eligible to apply