Mega Virtual Drive at HCL Tech on 17th Oct'26 for Voice Process - Fresher - Bangalore

HCL Technologies Limited; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

HCL Technologies Limited is conducting a mega virtual drive in Bangalore for a Voice Process (Fresher) position. The role is designed for candidates who have completed Arts & Science and are fresh graduates from 2024 to 2026.

The incumbent will handle email/chat support, data entry across multiple systems, and basic troubleshooting while maintaining high customer satisfaction. Designation: Process Associate.

Qualifications

• Must have strong written communication skills for email/chat support.
• Fresher 2024–2026 passed out.
• Arts & Science degree preferred; BE/IT/MCA not eligible to apply.

Responsibilities

• Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
• Accurately enter, update, and manage data across multiple systems and databases.
• Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required.

Skills

Voice process

Customer support

Email support

Written communication

Education

Bachelor's degree in Arts & Science (preferred)

Job description

Mega Virtual Drive at HCL Tech for Voice Process - Fresher - Bangalore on 17th Oct'26

Designation: Process Associate

Detailed Responsibilities:

• Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
• Accurately enter, update, and manage data across multiple systems and databases.
• Troubleshoot customer problems, provide actionable solutions, and escalated complex issues to senior support teams as required
• Must-Have:
• Strong written communication skills, especially for email and chat support.
• Arts & Science, candidate should be fresher 2024 to 2026 Passed out.

Educational Qualifications:

• Bachelor's degree in any discipline is preferred. - Arts & Science
• BTECH, IT, MCA, BE are not eligible to apply