Pricing Optimization Specialist

Accenture in India; Gurugram District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Accenture in India seeks a Pricing Optimization Specialist with 7–11 years of Sales Operations or Seller and Deal Support experience. You will lead day-to-day seller and deal support operations, coordinate quotas, and ensure SLA compliance and governance across multiple workstreams.

The role requires a Graduation, MBA preferred, and strong communication with stakeholders. You will coach 15–30 resources and deliver accurate reporting while driving process improvements and operational excellence.

Qualifications

• 7 to 11 years Sales Operations or Seller and Deal Support experience
• Experience leading teams of 15 to 30 resources
• Experience supporting Manager and Director stakeholders
• Strong communication, stakeholder management and problem solving skills
• Seller and Deal Support operations
• Sales support, opportunity management, deal coordination and case management
• Quota administration, reporting and operational governance
• Incident management, workflow monitoring and issue resolution
• Workforce planning, staffing and capacity management

Responsibilities

• Supervise Seller and Deal Support operations across assigned workstreams
• Manage workload, staffing, productivity and SLA adherence
• Review deliverables for quality and accuracy
• Resolve operational escalations and complex requests
• Coordinate with stakeholders on priorities and delivery
• Drive process improvement, standardization and automation
• Support governance reviews and performance reporting
• Coach analysts and associates on quality and productivity
• Support transitions, knowledge transfer and readiness activities
• Govern SOP adherence and process documentation
• Monitor KPIs, quality metrics and corrective actions
• Identify automation and efficiency opportunities
• Manage hiring, onboarding, capability development and succession planning
• Drive engagement, utilization and business continuity
• Team productivity and customer satisfaction metrics
• Operational compliance and execution KPIs
• Queue management and escalation resolution
• Reporting accuracy and coaching completion
• Automation adoption and team utilization

Skills

Sales Operations

Stakeholder management

Communication skills

Problem solving

Education

Any Graduation

MBA preferred

Job description

Job Description:

Skill required:

Configure Price Quote - Pricing & Profitability Optimization

Designation:

Pricing Optimization Specialist

Qualifications:

Any Graduation

Years of Experience:

7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

• Lead day to day Seller and Deal Support operations covering sales support, deal coordination, quota administration, case management and reporting. Ensure SLA compliance, operational governance, quality, productivity and team performance. What are we looking for?
• Any Graduation, MBA preferred
• 7 to 10 years Sales Operations or Seller and Deal Support experience
• Experience leading teams of 15 to 30 resources
• Experience supporting Manager and Director stakeholders
• Strong communication, stakeholder management and problem solving skills
• Seller and Deal Support operations
• Sales support, opportunity management, deal coordination and case management
• Quota administration, reporting and operational governance
• Incident management, workflow monitoring and issue resolution
• Workforce planning, staffing and capacity management Roles and Responsibilities:
• Supervise Seller and Deal Support operations across assigned workstreams
• Manage workload, staffing, productivity and SLA adherence
• Review deliverables for quality and accuracy
• Resolve operational escalations and complex requests
• Coordinate with stakeholders on priorities and delivery
• Drive process improvement, standardization and automation
• Support governance reviews and performance reporting
• Coach analysts and associates on quality and productivity
• Support transitions, knowledge transfer and readiness activities
• Govern SOP adherence and process documentation
• Monitor KPIs, quality metrics and corrective actions
• Identify automation and efficiency opportunities
• Manage hiring, onboarding, capability development and succession planning
• Drive engagement, utilization and business continuity
• Key Metrics
• Operational KPIs
• SLA Adherence
• Sales Support Quality
• Deal Processing Accuracy
• Case Resolution Effectiveness
• Team Productivity
• Customer Satisfaction
• Operational Compliance
• Execution KPIs
• Work Allocation Efficiency
• Queue Management
• Escalation Resolution Time
• Reporting Accuracy
• Coaching Completion
• Automation Adoption
• Team Utilization