Pricing Optimization Specialist

Accenture; Gurugram District; On-site; INR 1,200,000 - 2,300,000; Full time

Job summary

Accenture in India is hiring a Pricing Optimization Specialist to lead Seller and Deal Support operations with 7–11 years of experience. You will supervise sales support, deal coordination, quota administration, and reporting to ensure SLA compliance and high-quality outputs.

You will work with managers and directors, drive process improvements, automation, and governance, and coach teams to enhance throughput and KPI performance across diverse deals.

Qualifications

• 7 to 11 years Sales Operations or Seller and Deal Support experience.
• Experience leading teams of 15 to 30 resources.
• Experience supporting Manager and Director stakeholders.
• Strong communication, stakeholder management and problem solving skills.
• Seller and Deal Support operations, sales support, opportunity management and deal coordination.
• Quota administration, reporting and operational governance.
• Incident management, workflow monitoring and issue resolution.
• Workforce planning, staffing and capacity management.

Responsibilities

• Lead day to day Seller and Deal Support operations covering sales support, deal coordination, quota administration, case management and reporting.
• Ensure SLA compliance, operational governance, quality, productivity and team performance.
• Supervise Seller and Deal Support operations across assigned workstreams.
• Manage workload, staffing, productivity and SLA adherence.
• Review deliverables for quality and accuracy.
• Resolve operational escalations and complex requests.
• Coordinate with stakeholders on priorities and delivery.
• Drive process improvement, standardization and automation.
• Support governance reviews and performance reporting.
• Coach analysts and associates on quality and productivity.
• Support transitions, knowledge transfer and readiness activities.

Skills

Strong communication

Stakeholder management

Problem solving

Team leadership

Sales operations

Deal coordination

Quota administration

Operational governance

Education

Graduation

MBA preferred

Job description

Job Description:

Skill required: Configure Price Quote - Pricing & Profitability Optimization

Designation: Pricing Optimization Specialist

Qualifications: Any Graduation

Years of Experience: 7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song - all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

• Lead day to day Seller and Deal Support operations covering sales support, deal coordination, quota administration, case management and reporting. Ensure SLA compliance, operational governance, quality, productivity and team performance.

What are we looking for?

• Any Graduation, MBA preferred
• 7 to 10 years Sales Operations or Seller and Deal Support experience
• Experience leading teams of 15 to 30 resources
• Experience supporting Manager and Director stakeholders
• Strong communication, stakeholder management and problem solving skills
• Seller and Deal Support operations
• Sales support, opportunity management, deal coordination and case management
• Quota administration, reporting and operational governance
• Incident management, workflow monitoring and issue resolution
• Workforce planning, staffing and capacity management

Roles and Responsibilities

• Supervise Seller and Deal Support operations across assigned workstreams
• Manage workload, staffing, productivity and SLA adherence
• Review deliverables for quality and accuracy
• Resolve operational escalations and complex requests
• Coordinate with stakeholders on priorities and delivery
• Drive process improvement, standardization and automation
• Support governance reviews and performance reporting
• Coach analysts and associates on quality and productivity
• Support transitions, knowledge transfer and readiness activities
• Govern SOP adherence and process documentation
• Monitor KPIs, quality metrics and corrective actions
• Identify automation and efficiency opportunities
• Manage hiring, onboarding, capability development and succession planning
• Drive engagement, utilization and business continuity

Key Metrics

• Operational KPIs
• SLA Adherence
• Sales Support Quality
• Deal Processing Accuracy
• Case Resolution Effectiveness
• Team Productivity
• Customer Satisfaction
• Operational Compliance
• Execution KPIs
• Work Allocation Efficiency
• Queue Management
• Escalation Resolution Time
• Reporting Accuracy
• Coaching Completion
• Automation Adoption
• Team Utilization

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.