Presales Team Lead

BrightCHAMPS; India; In loco; INR 1.200.000 - 2.000.000; Tempo pieno

Descrizione del lavoro

BrightCHAMPS is seeking a Pre-Sales Team Lead to guide a high-performing pre-sales team, qualify leads, and drive funnel conversion. This role requires strong team leadership, EdTech pre-sales experience, and a proven track record in conversion, objection handling, and CRM-driven performance.

You will collaborate with sales, training, and operations to ensure disciplined execution in a fast-paced, target-driven environment.

Competenze

• 2+ years in pre-sales/inside sales, EdTech experience mandatory.
• Minimum 1+ year in team handling or lead capacity.
• Strong communication and people management skills.
• Experience with CRM and lead funnel management in EdTech.

Mansioni

• Lead, manage, and motivate a team of pre-sales associates to hit targets.
• Monitor lead flow, follow-ups, and qualification quality.
• Engage with prospective parents/students to understand learning needs.
• Improve connection, booking, show-up rates, and conversions in pre-sales.
• Coach team members on pitch quality and objection handling.
• Track performance through CRM and reports; take corrective actions.
• Collaborate with sales, training, and operations to improve lead quality and experience.
• Ensure process adherence in a fast-paced, target-driven environment.

Conoscenze

Team leadership

Communication skills

Objection handling

CRM tools

EdTech domain knowledge

Strumenti

CRM software

Descrizione del lavoro

BrightCHAMPS is a fast-growing global edtech platform valued at $650M, delivering live, expert-led learning in Coding, Robotics, Financial Literacy, Math, AI, and Communication to kids aged 6–16 across 30+ countries and 12+ languages. As we scale rapidly across geographies, we are building robust people operations infrastructure to support our growing workforce — and we're looking for seasoned HR leaders who can bring structure, rigour, and scale to our people operations.

What is this role about?

BrightCHAMPS is looking for a Pre-Sales T eam Lead to lead and manage a high-performing pre-sales team focused on engaging prospective parents, qualifying leads, and driving quality funnel conversion. This role is ideal for someone with strong team-handling ability, EdT ech pre-sales experience, and a proven track record in lead conversion, objection handling, and team performance management.

Key Responsibilities

• Lead, manage, and motivate a team of pre-sales associates to achieve daily, weekly, and monthly targets.
• Monitor lead flow, follow-ups, and qualification quality to ensure a strong sales pipeline.
• Guide the team in engaging with prospective parents/students, understanding learning needs, and positioning BrightCHAMPS programs effectively.
• Drive improvements in connection rates, booking rates, show-up rates, and conversion support metrics in the pre-sales funnel.
• Coach team members on pitch quality, communication, objection handling, and consultative selling techniques.
• Track individual and team performance metrics through CRM and reports, and take corrective action where needed.
• Collaborate closely with sales, training, and operations teams to improve lead quality and customer experience.
• Ensure process adherence, discipline, and consistent execution in a fast-paced, target-driven environment

Candidate Profile

• 2+ years of overall experience in pre-sales / inside sales, with experience in the EdT ech industry being mandatory.
• Minimum 1+ year of experience in team handling or team lead capacity.
• Strong communication, people management, and objection-handling skills.
• Comfortable working in a high-energy, revenue-focused environment.
• Strong understanding of lead qualification, parent/student counseling support, and funnel management in EdT ech.
• Good working knowledge of CRM tools, performance tracking, and reporting.