Job Description: Pre-Sales Solution Specialist - Audio Video Conferencing (AV/VC)
Role Overview: The Pre-Sales Solution Specialist - AV/VC supports the sales team by designing, positioning, and presenting audio-video conferencing and collaboration solutions. This role works closely with customers to understand business and technical requirements and propose scalable AV/VC solutions that meet organizational needs.
Key Responsibilities
- Engage with sales teams to understand customer requirements related to audio-video conferencing and collaboration
- Design end-to-end AV/VC solutions including meeting rooms, unified communications, and collaboration platforms
- Conduct product demonstrations, solution presentations, and technical walkthroughs
- Support RFP/RFQ responses, proposals, and solution documentation
- Recommend suitable AV hardware, software, and cloud-based conferencing solutions
- Act as a technical advisor during client discussions and solution evaluations
- Coordinate with OEMs, partners, and internal delivery teams for solution feasibility
- Support Proof of Concept (POC), pilots, and solution validations
- Address customer queries related to performance, integration, security, and scalability
Required Skills & Competencies
- Strong knowledge of audio-video conferencing and collaboration technologies
- Experience with platforms such as Zoom, Microsoft Teams, Google Meet, Cisco Webex, or similar
- Understanding of AV hardware including cameras, microphones, speakers, codecs, and room systems
- Ability to translate business needs into technical AV/VC solutions
- Excellent communication, presentation, and stakeholder management skills
- Customer-focused and solution-oriented mindset
Educational Qualification
- Bachelor's degree in Engineering, IT, or related field
- Certifications in AV, UC, or collaboration technologies are an advantage
Experience
- 3+ years of experience in Pre-Sales, Solution Consulting, or Technical Sales
- Prior experience with AV/VC or unified communication solutions preferred
Key Success Metrics
- Sales win-rate for AV/VC opportunities
- Quality and accuracy of solution designs and proposals
- Customer satisfaction during pre-sales engagements
- Timely closure of technical and solution-related queries