Presales Consultant

Motadata; Bengaluru; On-site; INR 800,000 - 1,600,000; Full time

Job summary

A leading technology company in Bengaluru seeks a Presales Consultant to collaborate with sales, develop proposals, and understand client requirements. You will engage with customers, prepare technical documentation, and provide product demonstrations. Ideal candidates will have a strong technical background in NMS or ITSM solutions, excellent communication skills, and the ability to work collaboratively in a team-oriented environment. A willingness to travel is also required.

Qualifications

• Experience with NMS or ITSM solutions like Motadata, ServiceNow.
• Strong knowledge of Networking, Servers, and Cloud technologies.
• Proven ability to write technical proposals and solution documents.
• Excellent verbal and written communication, and presentation skills.
• Strong ability to build and maintain customer relationships.

Responsibilities

• Collaborate with sales to understand customer requirements.
• Conduct discovery calls and gather technical requirements.
• Prepare technical proposals and solution documents.
• Support pre-sales technically to help close deals.
• Answer technical compliance questions, identify gaps, and estimate customization effort.
• Gather customer requirements and document them clearly.
• Prepare Solution Architecture, Technical Proposal, SOW, and related documentation.
• Set up PoC as per customer requirements and stay updated on industry trends.

Skills

Technical proposal writing

Customer relationship management

Networking knowledge

Presentation skills

Team collaboration

Willingness to travel

Tools

ServiceNow

BMC

Solarwinds

Job description

As a Presales Consultant at Motadata, and collaborating with various departments to develop compelling proposals and solutions for our clients. You will play a pivotal role in understanding client requirements, shaping solutions, and ensuring seamless communication between the sales and delivery teams. The ideal candidate should have a strong technical background, excellent communication skills, and a proven track record of successful presales management.

The list of role and responsibilities of the Presales Consultant are as follows (please note this is general indication of expectations, and not an exhaustive list of duties):

• Collaborate with the sales team and Partners to understand customerrequirements and propose technical solutions.
• Conduct the discovery call, assessment of requirement and gather technical requirements from customer to tailor the solutions.
• Provide product demonstrations and presentations to potential customers and Partners, both in- person and virtually.
• Collaborate and Accomplishes sales by providing the required pre-sales technical support.
• Answering technical compliance-related queries, analyzingthe gaps, need for customization, analysis of the feasibility of required customization, and customization effort estimation.
• Customer requirement gathering and documentation.
• Prepare the Documentations like Solution Architecture, Technical Proposal, SolutionPresentation, SOW, defining the solution USP, Prepare H/w sizing BOM and Software etc.
• Setting up PoC (Proof of Concepts) as per customer requirement.
• Stay updated with industry trends and competitor products to maintain a competitive advantage.
• Assisting the development team in understanding the requirements and defining the scope/statement of work.
• Engage in product trainingand continuously updateknowledge of the company's offerings and associated technologies.
• Improves product marketability by improving productpackaging; coordinating new product development / integrating a suitable third-party product/solution.
• Assist in the development of sales strategies and go-to-market plans.
• Collaborate with the productdevelopment/ PMG team to relay customer feedbackand assist in product improvement.
• Attend the industry events, conferences, trade shows etc. to network and generate leads.

Skills and Qualifications:

• Should have worked with NMS or ITSM solutions(Motadata, Solarwinds, WhatsUpGold, PRTG, Freshworks, ServiceNow, BMC etc.)
• Should have experience in designing solution documents and proposals for NMS tenders.
• Should have basic knowledge of Networking, Server, Application, Cloud, SDN and IOT technology.
• Should have excellent communication and presentation skills both verbal and written.
• At least should have a deep level understanding of any one of the areas of infrastructure from above.
• Should have proven ability to build and maintain customer relationships.
• Should have ability to work collaboratively in a team-oriented environment.

Should have willingness to travel as needed.