Pre-Sales Specialist

Sbna Software Solutions; Coimbatore District; Remote; INR 1,500,000 - 2,600,000; Full time

Job summary

Sbna Software Solutions in Coimbatore is seeking a Pre-Sales Specialist to support sales with discovery calls and live product demonstrations for US prospects. You will be the technical and solution backbone for our growth team, driving engagement and alignment on customer value.

Working US business hours from IST, you will partner with Account Executives, tailor demos to buyer personas, manage demo environments, and help translate technical features into clear ROI for clients.

Qualifications

• Experience: 6 to 10 years in Product Consulting within a B2B SaaS or technology environment.
• English communication: strong verbal and written skills with a neutral accent for US calls.
• Shift flexibility: willing to work fixed US business hours (Night Shift in IST).
• Consultative mindset: able to translate technical features into business value and ROI.
• Nice-to-haves: experience presenting to US healthcare, billing or enterprise SaaS buyers.

Responsibilities

• Lead Technical Discovery with US prospects to uncover pain points and goals.
• Deliver tailored product demonstrations built to prospect workflows and personas.
• Address product and workflow questions live during sales calls.
• Collaborate with AEs on POC design and SOW documents.

Skills

Product Consulting

English communication

US shift hours

Consultative mindset

Tools

HubSpot

Salesforce

Demo automation platforms

Job description

About the Role

We are looking for an articulate, consultative, and results-driven Pre-Sales Specialist to join our growth team. In this client-facing role, you will be the technical and solution backbone for our sales.

Working during US business hours, you will directly engage with US-based prospects, review and qualify inbound/outbound pipeline health, lead consultative discovery calls, and deliver compelling live product demonstrations. If you thrive at the intersection of business strategy, lead qualification, and communication, this role offers high ownership and direct impact on our revenue goals.

Key Responsibilities

1. Prospect Engagement & Demos

• Lead Technical Discovery: Conduct deep-dive discovery calls with US prospects to uncover operational pain points, tech stack constraints, and business goals.
• Deliver Tailored Demonstrations: Build and present high-impact, outcome-focused product demos customized to prospect workflows and buyer personas.
• Objection Handling: Address product, functional, and workflow questions live during sales calls with confidence and clarity.

2. Lead Review & Pipeline Qualification

• Pipeline Review: Regularly review new leads, active leads, lead sources, and current lead status to ensure clean tracking and visibility across the funnel.
• Follow-up Governance: Check whether all active leads are being followed up on time to prevent deal decay and maintain strong pipeline velocity.
• Opportunity Assessment: Evaluate and verify company fit, business need, decision-maker access, opportunity potential, and define the clear next action for every qualified lead.

3. Pre-Sales Operations & Collateral

• Demo Environment Management: Maintain, update, and configure demo environments with realistic datasets and relevant vertical scenarios.
• Solution Architecture: Partner with Account Executives (AEs) to design proof-of-concept (POC) frameworks and Statement of Work (SOW) documents.

4. Cross-Functional Collaboration

• Sales-to-Services Handoff: Document technical requirements and customer expectations to ensure seamless post-sale handoffs to Customer Success and Implementation teams.
• Product Feedback Loop: Act as the voice of the prospect by sharing market feedback, feature gaps, and competitive insights directly with Product and Engineering teams.

Qualifications & Requirements

Must-Haves:

• Experience: 6 to 10 years of hands-on experience in Product Consulting within a B2B SaaS or technology environment.
• Communication Skills: Exceptional verbal and written English communication skills with a neutral accent, capable of effortlessly commanding discovery calls with US executives and operators.
• Shift Flexibility: Absolute willingness and availability to work fixed US business hours (Night Shift in IST).
• Consultative Mindset: Strong active listening skills with the ability to translate complex technical features into clear business value and ROI.

Nice-to-Haves:

• Direct experience presenting to decision-makers in US healthcare, billing, or enterprise SaaS domains.
• Familiarity with CRM tools (HubSpot, Salesforce) and demo automation platforms.
• Prior experience managing Proof of Concepts (POCs) or technical evaluations.