Overview
As a Pre-Sales Solutions Engineer, you will play a critical role in the sales process by demonstrating SmartWinnr’s products and solutions to prospective customers. You will work closely with the sales team to understand client requirements, craft tailored demonstrations, and effectively communicate the value of our offerings. This role requires a combination of technical understanding, excellent communication skills, and the ability to present solutions in a way that resonates with diverse stakeholders.
Responsibilities
- Conduct product demonstrations and presentations tailored to the needs and interests of potential customers.
- Collaborate closely with the sales team to understand customer requirements and propose the right product solutions.
- Assist in creating and customizing demo environments and scenarios that highlight the product’s key features.
- Provide technical support during the pre-sales process, addressing any technical questions or concerns that arise.
- Document and maintain records of all customer interactions, demo sessions, and feedback for continuous improvement.
- Work with the product team to relay customer feedback and help refine product offerings.
- Assist in the preparation of proposals and other sales-related documentation.
Qualifications
- 2–5 years of experience in pre-sales, solutions engineering, or technical consulting.
- Proven track record of supporting B2B sales cycles and delivering effective product demonstrations.
Skills & Tools
- Strong presentation, communication, and interpersonal skills.
- Familiarity with SaaS products, technical integrations, and solution design.
- Proficiency with CRM platforms (preferably Pipedrive) and productivity tools like MS Office or Google Workspace.
Personal Attributes
- Customer-focused with a consultative approach to problem-solving.
- Proactive, adaptable, and quick to learn in dynamic environments.
- Collaborative team player with a positive attitude and growth mindset.
Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Engineering and Information Technology
- Industries: Software Development