Pre-Sales Executive

Fabdiz; Bengaluru; On-site; INR 279,000 - 335,000; Full time

Benefits offered by this job

Performance-based incentives

Training and development

Career growth opportunities

Collaborative work environment

Job summary

Fabdiz Design Studio in Bengaluru is seeking a motivated Pre-Sales Executive to connect with potential customers, understand home interior requirements, and schedule consultations with designers.

The role focuses on qualifying leads, following up, and meeting daily, weekly, and monthly targets in a customer-first, target-driven environment. English and Hindi fluency preferred; Kannada is a bonus.

Qualifications

• 1–5 years of experience in pre-sales, telecalling, inside sales, lead generation, or customer relationship management.
• Excellent verbal communication and interpersonal skills.
• Strong customer-handling, persuasion, and objection-handling abilities.
• Basic knowledge of MS Excel, Google Sheets, and CRM software.
• Ability to manage multiple leads, prioritize follow-ups, and work towards targets.

Responsibilities

• Handle inbound and outbound calls to connect with potential customers interested in home interior design services.
• Follow up on leads generated through digital marketing campaigns, websites, and other sources.
• Understand customers' interior design requirements, budgets, property status, and project timelines.
• Qualify leads based on customer needs, purchase intent, and project readiness.
• Schedule virtual consultations and showroom appointments with design consultants.
• Coordinate with sales and design teams to ensure smooth lead handovers and timely follow-ups.
• Send appointment confirmations, reminders, and follow-up messages through WhatsApp, calls, and email.
• Maintain accurate customer details, lead status, and follow-up activities in the CRM.
• Re-engage inactive leads and nurture prospective customers throughout the pre-sales journey.
• Achieve daily, weekly, and monthly targets for calling, lead qualification, and appointment bookings.
• Maintain professional communication and deliver an excellent customer experience.

Skills

Pre-sales experience

Communication skills

Customer handling

Target achievement

Organizational skills

Tools

CRM software

MS Excel

Google Sheets

Job description

Fabdiz Design Studio is looking for a motivated, confident, and customer-oriented Pre-Sales Executive to join our growing team in Bengaluru. The ideal candidate will be responsible for connecting with potential customers, understanding their home interior requirements, qualifying leads, and scheduling appointments with our design consultants.

The candidate should have excellent communication skills, a customer-first approach, and the ability to manage leads and follow-ups effectively in a target-driven environment.

If you are passionate about sales, customer engagement, and creating excellent customer experiences, we would love to hear from you!

Key Responsibilities

• Handle inbound and outbound calls to connect with potential customers interested in home interior design services.
• Follow up on leads generated through digital marketing campaigns, websites, and other sources.
• Understand customers' interior design requirements, budgets, property status, and project timelines.
• Qualify leads based on customer needs, purchase intent, and project readiness.
• Schedule virtual consultations and showroom appointments with design consultants.
• Coordinate with sales and design teams to ensure smooth lead handovers and timely follow-ups.
• Send appointment confirmations, reminders, and follow-up messages through WhatsApp, calls, and email.
• Maintain accurate customer details, lead status, and follow-up activities in the CRM.
• Re-engage inactive leads and nurture prospective customers throughout the pre-sales journey.
• Achieve daily, weekly, and monthly targets for calling, lead qualification, and appointment bookings.
• Maintain professional communication and deliver an excellent customer experience.

Skills and Qualifications

• 1-5 years of experience in pre-sales, telecalling, inside sales, lead generation, or customer relationship management.
• Excellent verbal communication and interpersonal skills.
• Strong customer-handling, persuasion, and objection-handling abilities.
• Basic knowledge of MS Excel, Google Sheets, and CRM software.
• Ability to manage multiple leads, prioritize follow-ups, and work towards targets.
• Good organizational skills and a proactive attitude.
• Fluency in English and Hindi is preferred; knowledge of Kannada or other regional languages is an advantage.
• Experience in interior design, real estate, home improvement, or a related industry will be an added advantage.

What We Offer

• Competitive monthly salary of ₹25,000-₹30,000, depending on experience and skills.
• Performance-based incentives, as per company policy.
• Training and opportunities for professional development.
• Career growth opportunities in sales and business development.
• A collaborative and performance-driven work environment.

Who Should Apply?

We welcome candidates who are confident communicators, customer-focused, comfortable with calling and follow-ups, and motivated to achieve sales targets.

Ready to build your career with Fabdiz Design Studio?