Position Manager- Hostel Operations

IEEE SRHU Student Branch; Dehradun; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

IEEE SRHU Student Branch in Dehradun invites a seasoned Administrative & Operations Manager to lead hostel administration, facility maintenance, and student welfare.

The role requires graduation/post-graduation and 20+ years in hostel/campus affairs, with oversight of safety, reporting, and SOP creation; you will coordinate with campus staff to ensure smooth, compliant hostel operations.

Qualifications

• Graduation or post graduation is required.
• Over 20 years of experience in hostel/campus/student affairs.
• Experience in administrative & operational management is needed.

Responsibilities

• Oversee daily hostel operations including room allocation and residency records.
• Coordinate with hostel staff on policy enforcement and disciplinary matters.
• Prepare periodic reports for university administration.
• Ensure upkeep of hostel infrastructure and supervise housekeeping and maintenance.
• Monitor utilities and resolve complaints in a timely manner.
• Supervise hostel staff and manage duty rosters and attendance.
• Address student grievances and enforce hostel rules and curfews.
• Ensure safety with CCTV, fire safety, and emergency protocols.
• Coordinate with campus security and health services when needed.
• Develop SOPs for hostel operations and maintain audit-ready records.

Education

Graduation/ Post Graduation

Job description

Job Description:

Type: Full Time

Location: Dehradun

Posted: 1 week ago

Qualification: Graduation/ Post Graduation

Experience: Over 20 years of experience in Hostel/ Campus/ Student affairs

Job Description

A – Administrative & Operational Management

• Oversee daily hostel operations including room allocation, student residency records, registers, and databases.
• Coordinate with the Hostel staff on policy implementation and disciplinary matters.
• Prepare periodic reports (occupancy, maintenance, incidents, etc) for university administration.

B- Facility & Maintenance Management

• Ensure upkeep of infrastructure across all the Hostels — rooms, washrooms, common areas, mess/dining halls, recreation areas
• Supervise housekeeping, sanitation, pest control, and repair/maintenance staff, contractors/vendors for maintenance, renovation, and procurement of hostel supplies.
• Monitor utility usage; ensure timely resolution of complaint.

C- Staff Supervision

• Supervise hostel staff
• Administer duty rosters and monitor staff attendance and performance.
• Conduct periodic staff meetings and trainings.

D- Student Welfare & Discipline

• Address student grievances related to accommodation, mess, maintenance, roommate issues etc.
• Enforce hostel rules, curfew timings, and disciplinary code in coordination with the other staff in the Hostels
• Handle emergencies (medical, security, fire, etc.) and coordinate with campus security/medical services
• Support orientation programs for new residents

E- Safety & Security

• Ensure functioning of CCTV, fire safety equipment, and emergency exits
• Conduct regular safety audits and coordinate mock drills
• Administer visitor logs and enforce entry/exit protocols
• Coordinate with Campus Safety & Security Department for security-related matters

F- Mess/Catering Coordination

• Supervise mess contractor/catering staff for food quality, hygiene, and timely service
• Address food-related complaints and monitor menu planning
• Ensure compliance with food safety standards

G- Compliance & Documentation

• Ensure compliance with university hostel policies, government regulations (fire safety, building codes), and UGC/AICTE norms (if applicable)
• Maintain records for audits and inspections
• Prepare Standard Operating Procedures (SOPs) for hostel operations

Requirements: