Mess Manager

Rama Medicare; Dadri, Hapur, Ghaziabad District; On-site; INR 500,000 - 700,000; Full time

Job summary

Rama Medicare seeks a Mess Operations Manager to oversee college hostel mess daily activities, ensuring timely meals and menu adherence. You will plan nutritious menus, supervise kitchen and dining staff, and maintain hygiene, stock, and safety standards across a large residential campus.

The role requires strong leadership, vendor coordination, and cost-control skills to deliver consistent service for students and staff in a demanding institutional setting.

Qualifications

• Graduate or diploma in Hotel Management or related field.
• 37 years of relevant experience in mess/canteen/cafeteria management.
• Experience in Medical College, University, Hostel, Hospital, Residential Campus or large institutional mess preferred.
• Strong knowledge of food hygiene, kitchen operations and inventory management.
• Experience in managing a large number of students/residents daily.
• Vendor management, procurement and cost control experience.
• Good communication and interpersonal skills.
• FSSAI knowledge will be an advantage.
• MS Excel, stock management and reporting knowledge.

Responsibilities

• Manage the overall day-to-day operations of the college/hostel mess.
• Ensure timely preparation and serving of breakfast, lunch, evening snacks and dinner as per the approved menu.
• Plan menus in consultation with management, considering nutrition, variety, quality and student preferences.
• Ensure proper food quality, taste, quantity and presentation.
• Monitor food hygiene, kitchen cleanliness and sanitation at all times.
• Ensure compliance with applicable food safety and hygiene standards.
• Supervise cooks, kitchen helpers, cleaners, serving staff and other mess personnel.
• Prepare staff duty rosters and ensure adequate manpower during all meal timings.
• Monitor attendance and discipline of mess staff.
• Maintain proper inventory of food grains, vegetables, dairy products, spices, cooking oil, LPG and other consumables.
• Ensure proper storage and handling of food materials to minimize wastage and spoilage.
• Maintain stock registers and conduct regular physical stock verification.
• Coordinate with vendors/suppliers for timely procurement and delivery of food materials.
• Check the quality and quantity of materials received from vendors.
• Monitor food consumption and control unnecessary wastage.
• Ensure proper portion control and economical utilization of raw materials.
• Maintain records of daily meals served and consumption.
• Handle feedback and complaints related to food quality, quantity, hygiene and service.
• Coordinate with hostel administration and students to resolve mess-related issues.
• Ensure cleanliness of the kitchen, dining area, utensils, equipment and storage areas.
• Ensure regular cleaning and preventive maintenance of kitchen equipment.
• Monitor pest-control and sanitation activities.
• Ensure proper disposal of food waste and other waste materials.
• Conduct regular inspections of kitchen and dining facilities.
• Prepare daily/weekly/monthly reports related to consumption, stock, expenditure, wastage and complaints.
• Support management in maintaining cost-effective and efficient mess operations.
• Ensure compliance with fire safety and workplace safety requirements within the kitchen and mess area.

Skills

Food hygiene

Kitchen operations

Inventory management

Manpower management

Team management

Communication

Interpersonal skills

Vendor management

Procurement

Cost control

MS Excel

Stock management

Reporting

Education

Graduate / Diploma in Hotel Management

Tools

MS Excel

Job description

Role & responsibilities

• Manage the overall day-to-day operations of the college/hostel mess.
• Ensure timely preparation and serving of breakfast, lunch, evening snacks and dinner as per the approved menu.
• Plan menus in consultation with management, considering nutrition, variety, quality and student preferences.
• Ensure proper food quality, taste, quantity and presentation.
• Monitor food hygiene, kitchen cleanliness and sanitation at all times.
• Ensure compliance with applicable food safety and hygiene standards.
• Supervise cooks, kitchen helpers, cleaners, serving staff and other mess personnel.
• Prepare staff duty rosters and ensure adequate manpower during all meal timings.
• Monitor attendance and discipline of mess staff.
• Maintain proper inventory of food grains, vegetables, dairy products, spices, cooking oil, LPG and other consumables.
• Ensure proper storage and handling of food materials to minimize wastage and spoilage.
• Maintain stock registers and conduct regular physical stock verification.
• Coordinate with vendors/suppliers for timely procurement and delivery of food materials.
• Check the quality and quantity of materials received from vendors.
• Monitor food consumption and control unnecessary wastage.
• Ensure proper portion control and economical utilization of raw materials.
• Maintain records of daily meals served and consumption.
• Handle feedback and complaints related to food quality, quantity, hygiene and service.
• Coordinate with hostel administration and students to resolve mess-related issues.
• Ensure cleanliness of the kitchen, dining area, utensils, equipment and storage areas.
• Ensure regular cleaning and preventive maintenance of kitchen equipment.
• Monitor pest-control and sanitation activities.
• Ensure proper disposal of food waste and other waste materials.
• Conduct regular inspections of kitchen and dining facilities.
• Prepare daily/weekly/monthly reports related to consumption, stock, expenditure, wastage and complaints.
• Support management in maintaining cost-effective and efficient mess operations.
• Ensure compliance with fire safety and workplace safety requirements within the kitchen and mess area.

Preferred candidate profile

• Graduate / Diploma in Hotel Management, Hospitality Management, Food Production, Catering or related field will be preferred.
• 37 years of relevant experience in mess/canteen/cafeteria management.
• Experience in Medical College, University, Hostel, Hospital, Residential Campus or large institutional mess will be highly preferred.
• Strong knowledge of food hygiene, kitchen operations and inventory management.
• Experience in managing a large number of students/residents on a daily basis.
• Good manpower and team‑management skills.
• Experience in vendor management, procurement and cost control.
• Good understanding of food quality and quantity control.
• Strong communication and interpersonal skills.
• Ability to handle student/employee feedback and resolve complaints professionally.
• Should be proactive, disciplined and capable of managing operations independently.
• Knowledge of FSSAI requirements and basic food safety practices will be an advantage.
• Basic knowledge of MS Excel, stock management and reporting will be preferred.