Pigments Technical Service Engineer

Sun Chemical Corporation; Mumbai; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Life insurance

Job summary

Sun Chemical Corporation in Mumbai is seeking a candidate to contribute to the growth of the pigment business through technical support and quality control. The role involves lab management, customer coordination, and ensuring compliance with safety standards.

The ideal applicant should have over 7 years of experience in a laboratory setting and hold a Bachelor's degree in Chemistry or a related field. Market-competitive benefits are offered including paid holidays and medical insurance.

Qualifications

• Minimum 7 years experience in a laboratory or technical support role.
• Proficient in English, both written and spoken.
• Advanced degrees or certifications are advantageous.

Responsibilities

• Provide technical support to sales and customers.
• Manage laboratory operations and resources effectively.
• Conduct quality control testing of pigments.
• Coordinate with global teams on project updates.
• Ensure compliance with laboratory safety regulations.

Skills

Technical support

Quality control

Laboratory management

Market analysis

Collaboration and communication

Problem-solving

Education

Bachelor's degree in Chemistry or related field

Tools

Laboratory instruments

Quality control tools

Job description

Job Summary

To support and contribute to the growth of pigment business through technical service and quality control requests (lab work, demonstration material, sales tools and related activities etc.) based on customer and market requirements.

Responsibility 1: Technical Support to Customers / Sales Team (South Asia Plastics)

• Consolidate data on customer needs including product application, service requirements, market trends etc.
• Coordinate with customers to update information on ongoing projects or initiate new projects by visiting the customers.
• Collaborate with customers to understand their needs and provide cost‑effective solutions.
• Complete test report and document data properly.
• Help with new business opportunities, troubleshooting and benchmarking against competition.
• Identify future customers by technical evaluation of products and new shade developments.
• Prepare marketing tools for new launching pigments and conduct training to customers and distributors.

Responsibility 2: Lab Management

• Monitor maintenance & calibration of lab instruments/equipment.
• Monitor availability of lab resources like lab chemicals, stationery etc.
• Ensure efficient and effective utilization of laboratory assets and resources.

Responsibility 3: Quality Control of Pigments

• Quality control of CMP products in various applications (Plastics, Coating, Inks, etc.).
• Testing of customer‑specific pre‑shipment samples.
• Complete test report and document data properly.

Responsibility 4: Coordinate with Global Technical and Marketing Team

• Provide project updates and documentation.

Responsibility 5: Lab Safety Compliance

• Zero lab accidents, compliance with EHS rules and regulation. No working time lost accident.
• Participate in 5S, contribute ideas for further improvement.

Responsibility 6: Other Duties as Assigned

• As assigned.

Position Requirements

• A bachelor's degree in Chemistry, Chemical Engineering, Material Science, or related technical discipline.
• Advanced degrees or certifications in laboratory management or technical support advantageous.
• At least 7 years of experience in a laboratory setting or technical support with color pigments.
• Understanding of market needs regarding products and innovation in the business.
• English proficiency in written and spoken.

Benefits

• Market‑competitive total rewards including merit increases, paid holidays, PTO, medical, and life insurance. Eligibility timing may vary.

Equal Employment Opportunity

It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.