Personal Banker (Inbound Branch Banking)

Kotak Mahindra Bank Limited; Kalaburagi; On-site; INR 250,000 - 380,000; Full time

Job summary

Kotak Mahindra Bank Limited in Gulbarga (Kalaburagi) seeks a detail-oriented Personal Banker - Inbound to join our Branch Banking team. You will handle day-to-day cash and non-cash transactions while delivering a seamless customer experience.

The role requires strong communication, responsibility, and accuracy. You will address customer needs, promote banking services, manage cash and cheques, resolve queries, and identify cross-selling opportunities to foster loyalty.

Qualifications

Responsibilities

• Handle day-to-day cash and non-cash transactions with accuracy.
• Provide general banking information and resolve customer queries.
• Promote banking services and cross-sell suitable products.
• Ensure a high-quality customer experience and operational efficiency.

Job description

Personal Banker-Inbound_Branch Banking-Service_Gulbarga

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience.

This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency. Manage cash and non-cash transactions efficiently and accurately. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing. Provide general banking information and resolve customer queries promptly. Maintain high standards of speed and accuracy in all transactional processes. Identify and promote cross‑selling opportunities for other banking products and services. Ensure a positive and professional customer experience to foster loyalty and referrals.

Experience Level Senior Level