Personal Banker-Inbound_Branch Banking-Service_Gandhinagar

Kotak Mahindra Bank; Gandhinagar; On-site; INR 300,000 - 500,000; Full time

Job summary

Kotak Mahindra Bank is seeking a Personal Banker - Inbound in Gandhinagar, Gujarat to handle day-to-day cash and non-cash transactions and deliver high-quality customer service. You will be the face of the branch, assisting customers, promoting banking products, and ensuring transactional accuracy.

Strong communication, attention to detail, and a customer-centric approach are essential as you support cash deposits, withdrawals, drafts, cheque processing, and cross-selling opportunities within a

Responsibilities

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Job description

Job Description: We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Responsibilities

1. Manage cash and non-cash transactions efficiently and accurately.
2. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
3. Provide general banking information and resolve customer queries promptly.
4. Maintain high standards of speed and accuracy in all transactional processes.
5. Identify and promote cross-selling opportunities for other banking products and services.
6. Ensure a positive and professional customer experience to foster loyalty and referrals.